Airline Passenger Assistant

3 months ago


Cleveland, United States ABM Full time
The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, | Front Line Team Members | (Programa de Beneficios de ABM) Basic Qualifications: • Must be 18 years of age or older • No high school diploma, GED or college degree required • No experience required and on the job training provided Preferred Qualification: • One (1) year of customer service experience preferred Responsibilities: • Follow safety precautions at all times while transporting passengers • Positive interpersonal interaction with passengers • Comply with all client and/or site security requirements and processes • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds • Assist passengers with baggage retrieval and transport, if necessary • Coordinate assignments with dispatchers and gate Agents, if necessary • Complete thorough Incident Reports A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry. Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits. Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement * Depending on your work status and location, you may have access to some of these offerings.

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