Account Supervisor
3 weeks ago
Description
Position at Fingerpaint Marketing Reset your expectations of a health and wellness agency. Independent by design and built on a foundation of empathy, Fingerpaint celebrates what you bring as both a professional and an individual. With talent across the United States and Europe launching more than 200 brands, we are committed to creating and executing meaningful experiences. In 2021, Fingerpaint was named Ad Age’s Best Places to Work and was awarded Agency of the Year by Med Ad News. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.This role is a hybrid remote/in-office position and will require proximity to the Cedar Knolls, NJ office. We are seeking a Spanish-speaking Account Supervisor to join our growing, highly entrepreneurial team with a one-of-a-kind pharma industry specialized opportunity. You will have a chance to work within the multicultural space focused on Hispanic and African American markets. Objectives of This Role: This role requires extreme attention to detail and strong organizational skills. You’ll be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. We’ll require you to work with other agency account leaders to facilitate optimal client service and a quality role will increasingly be involved in the strategic direction of a single brand, while mentoring and encouraging junior staff. People both inside and outside the agency look to the account supervisor to get the job done. Duties and Responsibilities: Ability to think strategically, creatively, and collaboratively Excellent understanding of the digital marketplace and ad formats Highly effective communication skills Ability to effectively work with multiple team members Management of junior staff Demonstrate solid presentation skills Maintain strong and solid client relationships, elevating any issues to senior management Foster a collaborative environment on the account, working closely with all departments. Key day-to-day client-facing member of the account team Take responsibility for development of projects Responsible for understanding all tools/processes necessary for a well-running account (workflow process, creative briefs, financial management, etc) Assist in SOW development; able to draft SOW with direction (descriptions, tactics, budgets, and timelines) while collaborating with management Collaborate with project management team to manage project budgets and provide financial tracking Support the account team in brand plan development, engaging appropriate team members accordingly Understand all the tactics for the brand and identify any additional gaps in marketing tactics Support the account team and participate at workshops and brainstorming meetings internally and with the client Communicate strategy and tactical plans effectively across the team Develop strategic and actionable project briefs and project palates Actively monitor the headlines for current brand and competitor news, trends, and white space opportunity Job Requirements: 4 to 7 years of pharmaceutical advertising agency experience Bilingual in Spanish and English Demonstrate strong written and verbal skills Media experience is a plus Bachelor’s degree Familiarity with pharmaceutical medical, legal, regulatory (MLR) review process and systems Understand FDA rules/regulations and life cycle of a brand Active client service management, working directly with clients and executing projects Strong multitasker: ability to run multiple projects, priorities, and client demands Solid grasp of brand operations: understanding the nuts and bolts of the account (brand style guide, PRC process, key data, etc) Solid understanding of Veeva systems and client requirements Understand industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc) Understand brand fundamentals (positioning, messaging, creative concept) and how they all work together Understand market research methodology and approaches Understand brand’s/account’s key customers Understand competitors and advocacy groups for each account/brand Understand the role and use of analytics Understand the core strategic elements of the development of a multichannel strategy Able to travel to clients in NJ
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