LN Concerts, Ticketing Coordinator

1 month ago

San Francisco, United States Live Nation Worldwide, Inc. Full time

THE JOB

Live Nation Concerts is seeking a Ticketing Coordinator to support the ticket operations team. This detail-oriented position requires excellent organizational skills, strong problem-solving skills, and an ability to work efficiently, accurately, and effectively under pressure. The ideal candidate will have strong customer service skills the ability to foster strong working relationships with senior executives, partners, and clients at all levels of an organization.

WHAT THIS ROLE WILL DO

Monitor ticket sales and compile sales summaries for distribution to designated tour personnel. Collect and analyze inventory data across multiple ticketing platforms. Build out internal order system for Live Nation touring shows. Communicate regularly with local promoters, Ticketmaster, local ticketing staff, Live Nation Touring, and affiliated tour parties.  Assist Ticketing Directors in communication to local box offices to set-up events, place holds, process orders, and release tickets in a timely fashion. QA events across tours to ensure accurate and consistent event information and set-up. Adhere to Live Nation ticketing initiatives, programs, policies and procedures. Other duties as assigned by Ticketing Directors. Occasional on-site guest list check-in at local events.

SKILLS/COMPETENCIES

Demonstrated knowledge of ticketing software, event programming, and box office operations is preferred, but not required. Excellent oral and written communication. Bachelor’s degree from an accredited university or comparable work experience. Working knowledge of Microsoft Office applications (Word, Excel, etc.) Excellent interpersonal and communication skills Ability to prioritize, organize, problem solve, follow-up, and communicate. Must be able to work under pressure to meet strict deadlines. Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.

BENEFITS & PERKS  - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets WEALTH: 401(k) program with company match, Stock Program Reimbursement FAMILY: New parent programs & support including caregiver leave and infertility support CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS: Volunteer time off, crowdfunding network

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