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Senior Program Manager

3 months ago

Chesterfield, United States Mercy Full time

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”


Overview:

This is a REMOTE position.

The Senior Program Manager - Health Economics and Performance Optimization drives the strategic, operational, and tactical initiatives to achieve exemplar level of performance across value-based agreements and KPIs of the Primary Care Performance Division (PCPD).

The role serves as subject matter expert on the constructs of value-based agreements and KPIs of the PCPD and interprets and operationalizes performance drivers in partnership with operational and clinical leaders.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

• Partner with operational and clinical leadership to identify key gaps and resources to deliver initiatives then partner with cross-functional teams to address.
• Engage stakeholders to identify opportunities and technologies to enable performance.
• Lead cross-functional team efforts to ensure work and deliverables meet timelines.
• Collaborate with internal and external partners to drive comprehensive tactical plans which drive performance.
• Coordinate communications and change management needs, when appropriate, and partner to implement.
• Help plan and deliver cross-functional work efforts to drive performance short, mid, and long-term.
• Mentor or coach other Program Managers
• Performs other duties as assigned.


Qualifications:

  • Experience: Five years of relevant business, or clinical work experience
  • Required Education: Bachelor's degree in healthcare or business administration, finance, nursing, or related field.
  • Preferred Education: Master's degree in healthcare or business administration, nursing, or related field
  • Certifications: Epic or Mercy population health platform certification within 6 months of hire date.
  • Other: • Strong understanding of clinical quality measures, specifically HEDIS, and programs involving revenue and quality, e.g., CMS MSSP ACO, Medicare Advantage
    • Strong critical thinking and troubleshooting skills.
    • Ability to build cross-departmental relationships.
    • Superior written and verbal skills
    • Strong organization and delivery management skills to synchronize the efforts of multiple teams on a consolidated timeline.
    • Experience with Medicare, Medicare Advantage, Commercial or Medicaid value-based programs
    • Experience with risk adjustment models

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.


What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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