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Senior Inside Sales Manager

4 months ago

Miami, United States Vonage Full time

Job Title: Senior Inside Sales Manager

Job Type: Full-Time

Location: Atlanta - Hybrid

Vonage Sales Mission

Vonage is a leading provider of innovative SaaS solutions specializing in unified communications and contact center technologies. Our mission is to empower businesses with advanced communication tools that enhance customer engagement and streamline operations. We strive to innovate and enhance our customer’s ability to communicate within today's digital, cloud, and real-time business environment. Our sales team comprises highly motivated, energetic, and customer-focused Team Members who expand existing accounts/channels and find new clients for company products and services.

Why this role matters

Inbound Sales drive successful outcomes among our demand-generated opportunities. This role will work within our sales team and other colleagues to close deals and create business. The Manager of inbound Sales brings this to life by contributing to sales strategy development and decision-making and guiding the work of Inbound Sales and your teams.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…

Job Overview: We are seeking an experienced Senior Inside Sales Manager to lead our inside sales team in driving revenue growth within the SaaS, unified communication, and contact center sectors. The ideal candidate will possess a deep understanding of these industries, a proven track record in sales leadership, and the ability to develop and execute strategic sales initiatives.

Key Responsibilities:

Team Leadership: Lead, mentor, and develop a high-performing inside sales team. Foster a collaborative and results-driven sales culture. Provide regular coaching and performance feedback to team members. Sales Strategy & Execution: Develop and implement effective sales strategies to achieve revenue targets. Identify new business opportunities and drive the sales process from prospecting to closure. Analyze market trends and competitor activities to stay ahead in the industry. Customer Engagement: Build and maintain strong relationships with key clients and stakeholders. Understand customer needs and provide tailored solutions that address their challenges. Ensure high levels of customer satisfaction and retention. Performance Management: Set clear sales goals and KPIs for the inside sales team. Monitor and analyze sales metrics to track progress and optimize performance. Prepare regular reports on sales activities, achievements, and areas for improvement. Collaboration & Communication: Work closely with marketing, product, and customer success teams to align sales efforts with company objectives. Participate in cross-functional meetings to provide insights and contribute to overall business strategy. Represent the company at industry events, trade shows, and conferences as needed.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field; MBA is a plus. Minimum of 5 years of experience in inside sales, with at least 2 years in a leadership role. Proven track record of success in SaaS, unified communication, and/or contact center industries. Strong understanding of sales processes, methodologies, and tools. Excellent communication, negotiation, and interpersonal skills. Ability to analyze data and make informed decisions. High level of integrity, professionalism, and commitment to excellence.

What We Offer: In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits, including unlimited discretionary time off and tuition reimbursement.

Competitive salary and performance-based incentives. Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional growth and development. A dynamic and collaborative work environment. Hybrid work environment  In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.