Inside Sales Associate
1 month ago
Country:
United States of AmericaLocation:
CAA10: CCS-Phoenix, AZ 3802 E. University, Phoenix, AZ, 85034 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC portfolio. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
As the Inside Sales Associate you will be responsible for partnering with field sales team to secure additional sales for the Carrier Commercial Service Organization.
This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.
This position is based in the Phoenix, AZ area.
Key Responsibilities
Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations
Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products
Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers
Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities
Answers phone calls, providing price quotes and other information
Provides high level of service to internal and external customers
Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps
Utilize applicable sales tools such as Salesforce to track and effectively develop sales opportunities
Required Qualifications
High school diploma/GED
3+ years of B2B technical sales experience or as an HVAC installation/service technician
Preferred Qualifications
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
Bachelor’s Degree
Salesforce and SAP experience
Experience working in a fast pace, collaborative team environment
Proactive and able to balance multiple priorities
Excellent communication, both written and oral
Able to build strong relationships across industries and functions
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
RSRCAR
#LI-Hybrid
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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