Managers

2 months ago


Somerville, United States Toca Chida Casa Sociale Full time

Toca Chida Casa Sociale , one of the newer ventures by Boston’s Chef and Restaurateur Chris Damian . Located in Somerville’s Assembly Row, the restaurant offers a diverse menu highlighting Latin American cuisines with a playful twist.

Chris is known for his latest ventures Civility Social House located in Somerville’s Assembly Row as well as a long-term stand of SIP Wine Bar & Kitchen in Downtown Crossing, Boston.

JOB DESCRIPTION:
We are looking for General Managers and Assistant General Managers throughout our Brands.

Our Team will be responsible to uphold company standards at all times. Implementing and maintaining an exceptional experience for all guests is a must. Catering to our guests’ needs and expectations, being able to learn and obtain guest names, remember drinks/food favorites, special occasions, etc. is an attention to detail we must uphold. It is imperative to our guests’ experience that they feel welcomed and “at home” every time they walk through the doors. All employees will work together as a team and be trained in the same capacity to carry out all duties and responsibilities. This environment will be very team oriented to create an atmosphere truly catered to the guests.

QUALIFICATIONS:

Strong cocktail, wine and spirits knowledge, with comfortability of changing menus i.e. seasonal menus, specials, etc. Strong food and menu knowledge, with comfortability of changing menus i.e. seasonal menus, specials, etc. Strong leadership abilities with the comfortability of working with a team. Exceptional customer service and communication skills Experience in a high-end, fast paced environment Strong multi-tasking abilities while being detail oriented and keeping a clean space Knowledge of Daily & Monthly P&L and numbers a must. Product Ordering Knowledge a must. Ability to lift up to 50 pounds and experience carrying trays

RESPONSIBILITIES, but not limited to:

Implement and maintain high standards of service while creating an experience for all guests Provide attentiveness and excellent service to VIP guests while treating all guests as though they are VIPs Encourage positive relationship building with the guests and with team members Follow recipes for cocktail list and while crafting classic cocktails for the guests to ensure cocktail quality and consistency Adhere to food recipe guidelines in our scratch kitchen Increase sales by ensuring guest satisfaction and prompt problem resolution Ensure establishment is set and maintained within accordance of company standards, fully stocked, cleaned and ready for service at all times Help to facilitate an active and engaging environment that motivates other team members to operate at their full potential Compliance with OSHA, and local health and safety codes Provide feedback to management regarding guests comments Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect business needs which may include overtime, weekends and holidays
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