Field Service Technician II

Found in: Talent US C2 - 2 weeks ago

Chicago, United States Toshiba Full time

Field Technician II- Lake Forest, CA

Hourly range $20.00-$24.00, depending on experience. Monthly Technician Bonus Plan Auto Reimbursement Program 

Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Chicago, IL area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs. 

As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What you’ll do

Provide printer and copier maintenance, service, and repairs to customers Deliver product training efficiently and effectively Diagnose equipment issues and carry out installations and upgrades Make modifications, remove old units, and retrofit existing hardware Complete field calls according to priority while practicing effective time management Continuously enhance your technical skills for field assignments Rebuild components at the shop

Qualifications

High School Diploma or GED Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching. A minimum of three years of experience in one or more of the following: technical repair and service of copier/office equipment or repair, installation, and training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment. Must have good communications skills (written and verbal), including tact and diplomacy when dealing with customers Valid Driver's license 

What’s in it for you

Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan with company contribution Company provided life insurance  Employee discounts Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

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