CNC Field Service Technician

1 month ago

Chicago, United States Heller Machine Tools - Michigan Full time
Job DescriptionJob Description

Essential Duties and Responsibilities:

  • This position requires 100% domestic travel. Candidates should be comfortable working from home and traveling to clients throughout the USA on a daily or weekly basis.
  • The Field Service Technician performs a variety of duties, including, but not limited to, the following:- Installation and Commissioning of new Heller CNC machining centers.- Provide troubleshooting and mechanical and electrical repair of mechatronic systems found on Heller CNC machining centers.- Provide professional technical support via phone or email to clients.- Analyze in detail complex mechanical and electrical machine and automation components for failure modes.- Support the transportation of tooling and spare parts to customer site.
    • Discuss and diagnose issues onsite with customer
    • Request spare parts through Aftermarket Sales group
    • Thoroughly document repairs on service reports
    • Track and document expenses on expense reports

Supervisory Responsibilities:

  • None

Process Owner Responsibilities:

  • None

Education and Experience:

  • Minimum 2-year degree. Combination business and technical degree preferred
  • At least 5 years hands-on experience with heavy metal removal product lines and processes.

Job Knowledge, Skills, and Abilities:

  • Thorough understanding of electrical and mechanical systems commonly used on 3 and 5 axis milling machining centers with Fanuc 31i or Siemens 840D PL & SL controls.- Linear rails and carriages

    • Ballscrew drives

    • Servo motors

    • External absolute measuring system

    • Automatic tool magazine and tool changer

    • Automatic pallet changer- Manual and Automatic workpiece loading

    • Spindle machining units

    • Servo amplifiers and closed loop systems

    • 480VAC and 24VDC electrical systems

    • Pneumatic Systems

    • Hydraulic Systems

    • Lubrication Systems

    • Coolant Systems (flood and mist)

  • Ability to conduct root cause analysis and create thorough and detailed service reports and records.

  • Professionalism while taking on challenging situations.

  • Ownership in meeting client goals.

  • Must have excellent planning and time management skills

  • Ability to read and interpret blueprints.

  • Must have complete set of own tools appropriate to complete any required repairs. Heller specific special tools will be provided.

  • Communicate effectively with customer maintenance techs, customer plant engineers and management.

  • Microsoft Office Product application capability (specifically Outlook, Word, Excel, and PowerPoint)

Training Requirements:

  • General Safety
  • ISO 9001 Quality System Awareness
  • ISO 14001 Environmental Awareness
  • Lockout/Tagout
  • Heller Network
  • New Field Service Technicians will job-shadow long tenured colleagues as part of their initial training.
  • Assembly and Commissioning of machine within the USA or abroad.
  • Training in Germany by Heller Academy trainers.
  • Field Service Technicians are supported by staff that consist of former Field Service Technicians and a team that regularly interacts with customers.

Physical Demands:

  • Physical exertion required.
  • Regularly required to sit, stand, walk, bend and move about the facility.

Personal Protective Equipment:

  • Safety glasses may be required while performing specific tasks.
  • Hearing protection may be required while performing specific tasks.
  • Steel toe safety shoes may be required while performing specific tasks

Work Environment:

  • Works in both office and plant environment.

Will be required to perform other duties as requested, directed, or assigned.

You should be proficient in:

  • Electrical Troubleshooting Skills
  • Hydraulics Experience
  • Troubleshooting Industrial Automation Equipment
  • Troubleshooting CNC Machines
  • Experience in a Manufacturing Environment

  • CNC Field Service Technician

    7 days ago

    Chicago, United States Heller Machine Tools - Michigan Full time

    Essential Duties and Responsibilities: This position requires 100% domestic travel. Candidates should be comfortable working from home and traveling to clients throughout the USA on a daily or weekly basis. The Field Service Technician performs a variety of duties, including, but not limited to, the following:- Installation and Commissioning of new Heller...

  • CNC Field Service Technician

    1 week ago

    Chicago, Illinois, United States Heller Machine Tools - Michigan Full time

    Essential Duties and Responsibilities:This position requires 100% domestic travel. Candidates should be comfortable working from home and traveling to clients throughout the USA on a daily or weekly basis.The Field Service Technician performs a variety of duties, including, but not limited to, the following:- Installation and Commissioning of new Heller CNC...

  • CNC Field Service Technician

    1 week ago

    Chicago, United States Heller Machine Tools - Michigan Full time

    **Essential Duties and Responsibilities**: - Discuss and diagnose issues onsite with customer - Request spare parts through Aftermarket Sales group - Thoroughly document repairs on service reports - Track and document expenses on expense reports **Supervisory Responsibilities**: - None **Process Owner Responsibilities**: - None **Education and...

  • Field Service Technician

    2 weeks ago

    Chicago, United States Express Employment Professionals -Keego Harbor & Wixom, MI Full time

    Job DescriptionJob DescriptionWe are seeking several skilled and reliable Field Service Engineers/Technicians at several locations throughout North America. As a Service Technician, you will be responsible for maintaining, repairing, and installing CNC grinding machines that employ robotic arms, milling/ turning machines, gear grinding machines, tube...

  • Field Service Technician

    5 days ago

    Chicago, United States Express Employment Professionals -Keego Harbor & Wixom, MI Full time

    Job DescriptionJob DescriptionWe are seeking several skilled and reliable Field Service Engineers/Technicians at several locations throughout North America. As a Service Technician, you will be responsible for maintaining, repairing, and installing CNC grinding machines that employ robotic arms, milling/ turning machines, gear grinding machines, tube bending...

  • Field Service Engineer

    2 weeks ago

    Chicago, United States Lime Talent Full time

    Our Client Lime Talent are partnering with an early stage 'Start Up' Engineering Consultancy specializing in CNC Maintenance, this business partners with Manufacturers across various industries including Aerospace, Medical Device, FMCG, and Industrial Manufacturing. They provide technical services to troubleshoot mechanical and electrical problems with their...

  • Field Service Engineer

    3 weeks ago

    Chicago, United States Lime Talent Full time

    Our ClientLime Talent are partnering with an early stage 'Start Up' Engineering Consultancy specializing in CNC Maintenance, this business partners with Manufacturers across various industries including Aerospace, Medical Device, FMCG, and Industrial Manufacturing. They provide technical services to troubleshoot mechanical and electrical problems with their...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Field Service Technician (also known as Field Operations Specialist, Field Maintenance Technician), you will be a key part of a dynamic team, providing valuable input towards assessing and implementing departmental goals. You will be responsible for conducting customer service visits, documentation, day-to-day repair,...

  • Field Service Engineer

    24 hours ago

    North Chicago, United States Lime Talent Full time

    Our Client Lime Talent are partnering with an early stage 'Start Up' Engineering Consultancy specializing in CNC Maintenance, this business partners with Manufacturers across various industries including Aerospace, Medical Device, FMCG, and Industrial Manufacturing. They provide technical services to troubleshoot mechanical and electrical problems with their...

  • Field Service Engineer

    4 weeks ago

    North Chicago, United States Lime Talent Full time

    Our ClientLime Talent are partnering with an early stage 'Start Up' Engineering Consultancy specializing in CNC Maintenance, this business partners with Manufacturers across various industries including Aerospace, Medical Device, FMCG, and Industrial Manufacturing. They provide technical services to troubleshoot mechanical and electrical problems with their...

  • Field Service Engineer

    4 weeks ago

    North Chicago, United States Lime Talent Full time

    Our ClientLime Talent are partnering with an early stage 'Start Up' Engineering Consultancy specializing in CNC Maintenance, this business partners with Manufacturers across various industries including Aerospace, Medical Device, FMCG, and Industrial Manufacturing. They provide technical services to troubleshoot mechanical and electrical problems with their...

  • Field Service Engineer

    4 weeks ago

    North Chicago, United States Lime Talent Full time

    Our ClientLime Talent are partnering with an early stage 'Start Up' Engineering Consultancy specializing in CNC Maintenance, this business partners with Manufacturers across various industries including Aerospace, Medical Device, FMCG, and Industrial Manufacturing. They provide technical services to troubleshoot mechanical and electrical problems with their...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Geotemps Inc Full time

    Job DescriptionJob DescriptionGeopros, Inc. is seeking a Field Service Technician. The selected candidate will conduct fieldwork in Chicago (On-site) repairing and maintaining electric, diesel, and gasoline industrial trucks and/or construction equipment.Job OverviewThe Field Service Technician will provide excellent customer service by promptly responding...

  • CNC Lathe Operator

    7 days ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a CNC Lathe Operator (also known as CNC Machinist, CNC Technician), your key duties will include setting up and operating a CNC Lathe, using machinist tools for measuring and indicating workpieces, reading and interpreting blueprints, and applying your mathematical aptitude. You'll also be expected to use various hand...

  • CNC Lathe Operator

    4 days ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a CNC Lathe Operator (also known as CNC Machinist, CNC Technician), you'll be responsible for setting up and operating a CNC Lathe, using machinist tools for measuring and indicating workpieces, interpreting blueprints, and applying your mathematical aptitude. You'll also be expected to use various hand tools,...

  • Regional Field Service Technician

    4 days ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Regional Support Technician (also known as Robotic Systems Technician, Field Service Technician), you will play a crucial role in maintaining and supporting robotic systems. This role involves extensive travel, providing technical expertise, conducting technical training sessions, and ensuring top-notch customer...

  • Field Service Technician

    2 weeks ago

    Chicago, United States Aegis Worldwide Full time

    Medical equipment manufacture is seeking to add multiple Field Service Technicians in the Southeast US. Responsibilities will include planned modifications and preventative maintenance at specific customer sites across the state. Travel will include daily site visits with estimated overnight responsibilities once or twice per month for various lengths of...

  • Regional Field Service Technician

    4 weeks ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Regional Support Technician (also known as Robotic Systems Technician, Field Service Engineer), you'll be responsible for maintaining and supporting robotic systems across a specified region. This involves extensive travel, providing technical expertise, and ensuring superior customer satisfaction. Key duties...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Strong Technical Services Full time

    Job DescriptionJob DescriptionStrong Technical Services specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers. We are currently...

  • Field Trips Educator

    7 days ago

    Chicago, United States Field Museum Full time

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. As a member of the School Programs team, the Field Trips Educator’s primary role is to develop from ideation to implementation, field trip experiences for Illinois Pre-K-12th grade students. The Field Trips...