Property Manager

2 months ago

Fort Wayne, United States NEI Global Relocation Full time

Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,000 residential homes and 2.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

Job Summary: The Property Manager works under the supervision of the Regional Manager and is responsible for the day-to-day operations of an individual apartment community while building an effective staff team that can meet and/or exceed ownership goals and objectives. The Property Manager shall have intimate knowledge of all Company policies and procedures and be responsible for implementing and monitoring same.

Essential Functions:

General

Assume full responsibility for achieving Owners’ goals within the parameters of the

approved property budget.

Assuming full responsibility for professional but friendly communications with Residents,

with periodic follow up after move-in and prior to renewal to develop Resident

satisfaction and goodwill.

Keep the management office open during agreed upon times, responding to all

emergency calls, regardless of hour.

Maintain a satisfactory level of occupancy with 100% rented as the goal.Assume full responsibility for supervising site staff.Assume full responsibility for handling or supervising preparation of all new rental

documents.

Assume full responsibility for rental collection, bank deposits, petty cash fund, and credit

cards.

Operations

Developing schedules for maintenance, grounds and housekeeping work, and

supervising such activity. This includes frequent inspection of grounds, trash

receptacles, parking lots, vacant apartments and all common areas.

Take requests for service or repairs, on forms provided.Billing and collecting damage charges from residents.Assign work orders to Service personnel, and following up on these assignments.Supervise all service contracts or arrangements with service companies and suppliers,

and keep Regional Manager informed if there are changes needed.

Inspection of service contract work prior to payment.Keep a maintenance file on all service and repair work done.Supervise the purchasing of necessary materials and supplies.Maintain an inventory of all equipment and furniture including lawn service equipment,

tools, office and clubhouse furniture.

Conduct an annual inspection of grounds, apartments, clubhouse and maintenance

buildings, for repairs, preventive maintenance, and housekeeping evaluation.

Scheduling and supervising all preventive maintenance work.

Administrative

Hiring, supervising and discharging employees after discussing job needs with the

Regional Manager.

Training employees.Motivating employees.Upholding performance standards, as set forth in job descriptions.Reviewing and approving time cards.Annual performance review.

Education/Experience/Qualifications:

Be able to work under stressful conditions and balance multiple commitments

simultaneously.

Understand budget and fiscal responsibility based on specific community needs and

available funds.

Demonstrate the ability to be self-driven, results-oriented with a positive outlook and a

clear focus on high quality and business profit.

Be a forward planner who critically assesses self-performance and accepts criticism

from superiors.

Must have a working knowledge of personnel, accounting, leasing, maintenance, and

resident retention policies and programs.

Must represent the company in its relations with residents, employees, and local vendors

and reflect the attitudes, policies and general personality of the company.

A Property Manager should have a high school diploma, and preferably a bachelor’s

degree along with a minimum of 1-year proven apartment management experience to

qualify for a community of up to 150 units; and a minimum of 3 year’s proven apartment

management experience to qualify for a community of over 150 units.

ARM Certification required and CPM® designation preferred for position of Property

Manager; and ARM Certification preferred for position of Assistant Property Manager. 

Required Skills / Abilities:

Proficiency with Microsoft Office – Outlook, Excel, Word, and PowerPoint.Attention to detail without sacrificing larger objectives.Communication (written, verbal, and visual) and interpersonal skills; ability to assemble, motivate, and lead teams to meet objectives

Preferred Skills/Abilities: 

Prior Property Management experience preferred.

Special Demands/Physical Requirements: includes small amounts of lifting, twisting, bending, sitting, standing, keyboarding, driving, noise, indoor/outdoor etc. Requires sitting or standing at a desk for long periods of time indoors. Eye and hand coordination for viewing of monitor screen and multiple reports along with high volume of keyboard use. Driving to properties for audits and attending training seminars.

EEO / AAP Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.

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