Instructional Designer

2 weeks ago

Alpharetta, United States MarketSource Full time
Instructional Designer 
 
MarketSource, Inc.

MarketSource, Inc. an Allegis Group Company, is the proven alternative to outsourcing sales. MarketSource’s Proprietary Process, Empowered People, and Proven Performance enable the delivery of innovative B2B and Retail sales solutions for many of the world’s most respected brands and a diverse mix of forward-thinking small and medium businesses.
 
Companies count on MarketSource to accelerate their speed to market, improve their ability to scale, enhance their sales focus, increase their flexibility, and expand their capabilities. MarketSource solutions enable companies to gain new customers, launch new products, grow market share, optimize sales expense, and maximize mature products.
 
MarketSource, headquartered in Alpharetta, Ga., employs more than 9,000 team members, and has been named a “Top 20 Workplace” in both 2015 and 2016 by The Atlanta Journal-Constitution.
 
MarketSource is currently seeking an Instructional Designer. This position works directly with our retail content development group to write, design, develop, and implement training to assist program teams with the execution of client deliverables. 
 

Core Responsibilities:  Work with program teams to perform front-end analysis and assessments in order to identify knowledge gaps, and define learning and development needs  Write training content, design graphics, and create storyboards Collaborate with subject matter experts and clients to design and develop learning solutions  Design curriculum for web-delivered solutions, including e-learning courses and webinars  Design curriculum for instructor-led learning solutions, including course outlines, measurement tools, facilitator guides, participant guides, and PowerPoint decks  Design solutions for use with mobile technologies, such as smartphones and tablets  Develop training roadmaps for overall curriculum structure  Set up continual measurement tools to demonstrate effectiveness of training and identify needed improvements  Manage course development and implementation from start to finish  Utilize social networks, multimedia technology, and e-learning platforms to train remote employees and deliver train-the-trainer materials  Develop entry-level and advanced courses for both internal and external audiences  Expected to collaborate with all members of Learning and Development team, including trainers, video media specialists, technical writers, and other instructional designers 
Core Knowledge, Skills and Abilities Required:  Bachelor's degree is preferred  Excellent written and verbal communication skills, including technical writing and documentation  Experience developing e-learning courses with Articulate Storyline Experience working with the Adobe Creative Suite, including Photoshop and InDesign  Comfortable developing storyboards, designing graphics, and writing scripts  Development experience with mobile platforms a plus  Must have knowledge of instructional design principles/practices, including adult learning theories, interactive training and engaging learning design  Must be able to logically organize information and transform bodies of information into professionally designed, functional and effective learning programs  Must have proven skills in audience and content analysis, as well as presentation design experience  Ability to work on multiple, complex projects simultaneously Ability to continually prioritize changing project tasks/deliverables in a fast-paced environment  May require occasional travel  Some understanding of home appliance products 
Requisite Abilities and/or Skills:  Ability to work on multiple projects simultaneously  Excellent Presentation Skills  Articulate Presenter  Experience presenting with teleprompter  Experience presenting to groups of all sizes  Must have the ability to proof read and edit content  Ability to understand and effectively communicate key features and functions of mobile devices  Must be flexible and deadline driven  Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus  Possess strong situational analysis and decision-making abilities  Must have good written, listening and verbal communication skills and be able to communicate with all levels of the organization  Ability to operate successfully in cross-functional team  Written/Verbal Communication to SMEs and Stakeholders  Proficient in Microsoft Office Suite 
Additional Job Requirements:  Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items Overnight Travel up to 80% of time  Flexibility to work nights and weekends as needed  Requires the ability to move around the store, assist customers and maneuver merchandise when necessary  Performs additional job duties as assigned  Ability to lift up to 20 pounds independently  MarketSource is an Equal Opportunity Employer MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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