Rush Rewards Representative Full Time

7 days ago


Philadelphia, United States Rivers Casino Full time

Summary: Provides guests quality service to ensure their experiences exceed their expectation level. Acts as a greeter, executes player gift giveaways, slot tournaments, assists in promotions, events and entertainment. Completes new player sign-ups.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: 

Smile, display energy and open body language Proactively greet team members and guests, initiating interaction to provide service  Always use a positive parting remark to end the conversation 

Essential Job Functions:

Responsible for executing new card sign-ups at Rush Rewards by utilizing handheld devices and desktop computers at Rush Rewards, property entrances, and Event Center. Greet customers and interacts in a friendly and professional manner Maintains confidentiality of sensitive information.   Informs members of benefits, contests and promotions.  Interact with guests throughout the casino to increase awareness and benefits of Rush Rewards  Assists Rush Rewards during high volume periods, such as promotional events, Slot Tournaments, or at kiosks. Ability to extend complimentary services in accordance with the approved comp matrix. Responds to guest questions, issues and concerns in a courteous and professional manner. Communicates property knowledge, including but not limited, casino information, hours of operation, restaurants, marketing promotions, special events, amenities, etc.  Participates in special events check-in process as needed. Complies with internal controls, standards and procedures. Responds to guest questions, issues and concerns with empathy, sensitivity and urgency to build or recover guest loyalty.  Verifies valid/acceptable photo ID in accordance with the casino and PCGB standards with every transaction  Maintains integrity of customer database by following high standards of data entry for address, phone number, email and name Email capture rate of 85%  Informs members of benefits, contests and promotions.  Replaces lost Rush Rewards cards.  Distributes promotional items in accordance with specific guidelines Knowledge of casino including but not limited to hours of operations of casino, restaurants, and other amenities.  Complies with internal controls, standards and procedures.  Greets customers. Uses data from guest surveys to inform departments of guest comments and reach out to players to proactively address any concerns.  Performs all other duties as assigned

Qualifications: 

Must be 18 years of age or older. High school diploma or equivalent. One or more years in a customer service environment. Excellent customer service and interpersonal skills. Ability to communicate with team members and guests Available to work flexible shifts, weekends and holidays. Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands: 

Regularly required to walk, stand, see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms.  Frequently required to stoop and kneel.  Must occasionally lift up to 25 pounds. Ability to work in a noisy and smoky environment.

  • Philadelphia, United States Rivers Casino Full time

    Summary: Provides guests quality service to ensure their experiences exceed their expectation level. Acts as a greeter, executes player gift giveaways, slot tournaments, assists in promotions, events and entertainment. Completes new player sign-ups. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior...


  • Philadelphia, United States Rivers Casino Full time

    Summary: Provides guests quality service to ensure their experiences exceed their expectation level. Acts as a greeter, executes player gift giveaways, slot tournaments, assists in promotions, events and entertainment. Completes new player sign-ups. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior...

  • Rush Rewards Manager

    2 weeks ago


    Philadelphia, United States Rivers Casino Full time

    Summary:  Manages the Rush Rewards loyalty program operations and creates a seamless customer experience across program benefits and promotions. Serves as a marketing communications lead throughout the property, ensuring all customers can understand and maximize their experience within the loyalty program. Oversees new card sign up activities. ...


  • Philadelphia, United States Rivers Casino Full time

    Summary: Manages the Rush Rewards loyalty program operations and creates a seamless customer experience across program benefits and promotions.Serves as a marketing communications lead throughout the property, ensuring all customers can understand and maximize their experience within the loyalty program.Oversees new card sign up activities. Engagement...


  • Philadelphia, United States Full Training Full time

    Job DescriptionJob DescriptionAre you looking for a High Paying Sales Representative position that works during ESSENTIAL TIMES?We are the nation’s leader in the Business Development & Consulting industry paving the way for outsourced customer acquisition, target marketing, and direct sales. Our Sales Representatives are dedicated to assisting our...


  • Philadelphia, United States Avis Budget Group Full time

    **Customer Exit Representative** **PayRate:$15/hr** Immediately hiring! If you’re bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. What You’ll Do: You will assist our customers as they exit our airport rental locations, this may include, depending on...


  • Philadelphia, United States Avis Budget Group Full time $15

    Customer Return RepresentativePay Rate: $15.00/hrImmediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, putting a smile on our customers’ faces!What You’ll Do:In this outdoor role, you will help customers return their...


  • Philadelphia, United States Avis Budget Group Full time $15

    Rental Quality Assurance RepresentativePay Rate: $15/hrImmediately hiring! No experience necessary! If you’re bored working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise.What You’ll Do:You will inspect the interior and exterior of our cars, making sure they are meeting our customer quality assurance standards and are...


  • Philadelphia, United States Avis Budget Group Full time $15

    Rental Quality Assurance RepresentativePay Rate: $15/hrImmediately hiring! No experience necessary! If you’re bored working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise.What You’ll Do:You will inspect the interior and exterior of our cars, making sure they are meeting our customer quality assurance standards and are...


  • Philadelphia, United States American Heritage Credit Union Full time

    American Heritage Credit Union, a $4.8+ billion Credit Union has immediate openings available in our Contact Center for Full-Time PAT Member Service Representatives! This is a virtual representative position at our main campus in Northeast Philadelphia. This position performs routine member transactions, including deposits, withdrawals, cash advances, loan...


  • Philadelphia, United States Salus University Full time

    Salus University is seeking a skilled professional to fill the position of Full Time Patient Service Representative. **Primary Function**: Responsible for patient registration, insurance identification and verification, scheduling appointments, collecting payments and charge entries. **Principal Duties and Responsibilities**: - Manages all aspects of...


  • Philadelphia, United States Avis Budget Group Full time

    Rental Quality Assurance Representative Pay Rate: $15/hr Immediately hiring! No experience necessary! If you’re bored working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. What You’ll Do: You will inspect the interior and exterior of our cars, making sure they are meeting our customer quality...

  • Full Time Nail Tech

    1 month ago


    Philadelphia, United States Life Time Fitness Full time

    . Position Summary The Nail Technician Provides various manicure, pedicure, and nail services and treatments that improve the guest's overall sense of well-being and enhances the club experience while living the mission, vision and core values of LifeSpa and Salon. They work with the entire LifeSpa and Salon team to provide a superior experience in a...


  • Philadelphia, United States CareerBuilder Full time

    Salus University, founded as the Pennsylvania College of Optometry in 1919, today is a diversified, globally recognized professional academic center of learning that offers a wide range of degree programs in the professions of Optometry, Audiology, Physician Assistant, Public Health, Education and Rehabilitation for the Blind and Visually Impaired,...


  • Philadelphia, United States Full Training Full time

    Job DescriptionJob DescriptionWe have an immediate opening for a motivated Marketing Communications and Sales Coordinator at our fast-growing established Business Consulting firm. While we’re scaling quickly, we are on the hunt for a Marketing Communications and Sales Coordinator who shares our core values and know-how to get things done!We provide our...


  • Philadelphia, United States Advanced Axis Full time

    We are currently looking for an entry-level individual with a customer service background for their full-time Customer Service Representative position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, or customer service industries excel as they have the people skills to provide the "personal touch"...


  • Philadelphia, United States Caesars Entertainment Full time

    **Essential Duties and Responsibilities**: Location: Chester PA, Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and FOCUS skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next....


  • Philadelphia, United States Avis Budget Group Full time

    **Customer Loyalty Representative** **Pay Rate: $15.00/hr** Immediately hiring! If you’re bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. **What You’ll Do**: In this outdoor...


  • Philadelphia, United States Avis Budget Group Full time

    **Rental Quality Assurance Representative** **Pay Rate: $15/hr** Immediately hiring! No experience necessary! If you’re bored working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. **What You’ll Do**: You will inspect the interior and exterior of our cars, making sure they are meeting our customer quality assurance...


  • Philadelphia, United States Avis Budget Group Full time

    **Customer Loyalty Representative** **Pay Rate: $15.00/hr** Immediately hiring! If you’re bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. **What You’ll Do**: In this outdoor...