Patient Service Representative

3 weeks ago

Philadelphia, United States CareerBuilder Full time

Salus University, founded as the Pennsylvania College of Optometry in 1919, today is a diversified, globally recognized professional academic center of learning that offers a wide range of degree programs in the professions of Optometry, Audiology, Physician Assistant, Public Health, Education and Rehabilitation for the Blind and Visually Impaired, Biomedicine, Occupational Therapy, Speech-Language Pathology and Orthotics and Prosthetics. Salus operates four clinical facilities in the Philadelphia area that provide highly specialized vision, hearing and balance, and speech-language pathology services. The University has more than 1,100 students, including PhD candidates, and more than 12,500 alumni worldwide. For more information, please visit www.salus.edu.

Salus University is seeking a skilled professional to fill the position of Full Time Patient Service Representative.

Primary Function:

Responsible for patient registration, insurance identification and verification, scheduling appointments, collecting payments and charge entries.

Principal Duties and Responsibilities:

Manages all aspects of patient appointments, including but not limited to scheduling, pre-registration insurance verification, checking in and checking out patients, collecting copayments
Greets patient and obtains, verifies, updates and compiles all registration, demographic and insurance information required
Answers telephone and provides information regarding fees, marketing and services
Enters patient charges into computerized billing system including, but not limited to, recording the information, collecting payments, completing insurance papers and recording charges, payments and adjustments
Cross-trained in various processes such as: Central Check In, Registration, Suite 5 - Specialty Services, Appointment Center, Pre-Registration, External and offsites
Provides relief coverage, as needed
Performs other related duties, such as special projects, as assigned
Education / Experience:

High School Diploma or equivalent
At least one (1) year experience with medical insurance and medical terminology
Minimum one (1) year experience in a clerical position or equivalent formal training
Skills and Other Requirements:

Excellent customer service skills a must - in person and on the phone
Ability to handle multiple tasks simultaneously while maintaining a friendly and cheerful demeanor
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and Electronic Health Records
Excellent verbal and written communication skills
Available to work evenings and Saturdays
Other Desirable Knowledge, Skills and Abilities:

Knowledge of third party billing
Experience using NextGen computer system
Familiarity with Navinet

Hourly Rate:

$20

Salus University is an Equal Opportunity Employer. Women/Minorities/Vet/Disabled are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to their race, color, national origin, sex, religion, veteran status, disability or other legally protected status.

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