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Social Media Analyst

3 months ago

Falls Church, United States ManpowerGroup Public Sector Full time
Job Description

This is a remote position.

Social Media Analyst

ManpowerGroup Public Sector (MGPS) specializes in solving our clients’ diverse linguistic, technical and data management challenges created by the dramatic rise in the volume, variety and complexity of open-source data. We harness machine learning, artificial intelligence and the latest data acquisition and mining tools, paired with expert human skills to provide customized solutions for every customer.

Work Location: Remote
Required Clearance: Uncleared or Cleared candidates welcome to apply
U.S. Citizenship Mandatory due to our U.S. government contract requirements
Salary: $75,000 to $95,000 depending on experience and clearance level, if applicable.

Application Instructions:
Submit resumes to Aaisha.Salman@ManpowerGroupSecure.com 
• In your email message, provide a current resume and state your desired salary
• Include a short summary regarding the requirements above
• Include the position you are applying for in the subject line of your email.
(Ex: Social Media Analyst – Your Name)

Job Description:
The ManpowerGroup Public Sector (MGPS) Social Media Analyst will identify, develop, and establish processes and procedures for open source/social media exploitation investigative requirements.  Responsibilities include research, process design, collection, analysis, reporting, review, and revision. The Social Media Analyst will become an advanced user of MGPS OSINT technologies with the ability to design campaigns for clients and showcase usage scenarios to potential clients in support of their missions.

Responsibilities:
• Apply social media and OSINT expertise in support of customer-driven intelligence mission requirements including research, analysis, and final reporting
• Learn MGPS OSINT technologies and become a subject matter expert in all aspects of the offerings, assisting with customer on-boarding and training
• Work closely with MGPS’ internal team and clients to drive customer success for current and future needs to ensure satisfaction, retention, and growth
• Understand client’s mission-specific needs and design customized campaigns/investigations and execute them
• Monitor and review investigation results. Validate that original investigation problem set is correctly set up and appropriate results are being returned. Expand or narrow search parameters as needed to further develop investigation results.
• Create search parameters/keyword, identify source platforms, and collaborate with linguists, engineers and customer as needed
• Flag urgent reporting to customer immediately
• Assist with software demonstrations, support, and OSINT solutions customized trainings for customers

Requirements • In-depth understanding of internet-based research, including search engines and database resources, global social media platforms, social networking tools, data exploitation tools, etc.
• In-depth understanding of global social media platforms and research methodologies that are topic, community, or entity focused. Must understand social media algorithms
• Ability to review dashboard analytics, identify trends and make recommendations that align with customer requirements
• Familiarity with OSINT technology, (i.e. scrapers, dark web analysis, vpn, vm, etc).
• Manual OSINT research experience a plus
• Ability to deliver OSINT reporting in a variety of formats, as designated by the customer
• Ability to apply open source/social media exploitation occupational standards, skill sets, investigative tools, and capabilities.
• Ability to understand customer requirements to develop campaign including platforms, geographical coverage, actors/entities, limitations, time period, and focus
• Excellent oral/written communication skills
• Very strong attention to detail and organizational skills
• Experience with multi-tasking and managing competing priorities
• Excellent critical thinking and problem-solving skills
• Highly proficient computer skills, including MS Office
• Excellent customer service and communication skills
• BA or BS in a relevant field desired
• Master of Library Science and minimum 2 years foreign language study a plus
• U.S. citizenship required

Benefits At ManpowerGroup Public Sector (MGPS), we are always looking for smart and creative employees who embrace teamwork. If you are excited by the possibility of delivering cutting-edge solutions with a fun and high-performing team, then let’s have a conversation.

Requirements
• In-depth understanding of internet-based research, including search engines and database resources, global social media platforms, social networking tools, data exploitation tools, etc. • In-depth understanding of global social media platforms and research methodologies that are topic, community, or entity focused. Must understand social media algorithms • Ability to review dashboard analytics, identify trends and make recommendations that align with customer requirements • Familiarity with OSINT technology, (i.e. scrapers, dark web analysis, vpn, vm, etc). • Manual OSINT research experience a plus • Ability to deliver OSINT reporting in a variety of formats, as designated by the customer • Ability to apply open source/social media exploitation occupational standards, skill sets, investigative tools, and capabilities. • Ability to understand customer requirements to develop campaign including platforms, geographical coverage, actors/entities, limitations, time period, and focus • Excellent oral/written communication skills • Very strong attention to detail and organizational skills • Experience with multi-tasking and managing competing priorities • Excellent critical thinking and problem-solving skills • Highly proficient computer skills, including MS Office • Excellent customer service and communication skills • BA or BS in a relevant field desired • Master of Library Science and minimum 2 years foreign language study a plus • U.S. citizenship required