Assistant Store Manager

5 months ago

Hilton Head Island, United States Chico's FAS Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5435 Coligny Plaza Shopping Center

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    1 month ago

    Hilton Head Island, South Carolina, United States Chico's FAS Full time

    Job Title: Assistant Store ManagerWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Chico's FAS. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and driving business results.Key Responsibilities:Support the Store...

  • Assistant Store Manager

    1 week ago

    Hilton Head Island, United States HomeSense Full time

    At Homesense, we’re helping people let their personality shine in their home. We’re out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store 2017 || 430 William Hilton...

  • Assistant Store Manager

    1 month ago

    Hilton Head Island, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Assistant Store Manager

    1 week ago

    Hilton Head Island, South Carolina, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly skilled Assistant Store Manager to join our team at Chico's FAS. As a key member of our retail leadership team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and driving business results.Key ResponsibilitiesAnalyze sales reports and KPIs to determine business needs...

  • Store Manager

    2 weeks ago

    Hilton Head, South Carolina, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to lead our team and drive sales growth in our store. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing a team of associates, and ensuring exceptional customer service.Key ResponsibilitiesLead and develop a high-performing team of...

  • Automotive Store Manager

    4 weeks ago

    Hilton Head, South Carolina, United States Mavis Tire Supply Full time

    About the PositionMavis Tires & Brakes at Discount Prices is seeking a highly skilled and experienced Automotive Store Manager to join our team at one of our state-of-the-art automotive service and retail tire sales centers in the Bluffton, SC area.Key ResponsibilitiesManage the daily operations of the store, ensuring maximum profitability by driving sales,...

  • Automotive Store Manager

    2 weeks ago

    Hilton Head, South Carolina, United States Mavis Tire Supply Full time

    Job OverviewMavis Tires & Brakes at Discount Prices is seeking a highly motivated and experienced Automotive Store Manager to lead our retail store location in the Bluffton, SC area.Key Responsibilities:Drive sales and monitor inventory and expenses to ensure maximum profitabilityManage personnel and control operating costsImplement and manage sales...

  • Store Associate

    3 months ago

    Hilton Head Island, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #702744, located at: 108 Arrow Rd. Hilton Head Island, SC 29928 This is a Part-time position. This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about...

  • Store Associate

    3 weeks ago

    Hilton Head Island, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #702744, located at: 108 Arrow Rd. Hilton Head Island, SC 29928 This is a Part-time position. This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about...

  • Store Associate

    5 months ago

    Hilton Head Island, United States CVS Corporation Full time

    / / Store Associate **Store Associate** **Job ID:** 2034687BR **Category:** Cashier **Address:** 10 Pope Avenue **Location:** Hilton Head Island, SC **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your...

  • Store Director

    1 month ago

    Hilton Head Island, South Carolina, United States J Full time

    {"Job Summary": "As the Store Director, you will be the ultimate leader in the store, setting the tone for both the store leadership team and your associates. You will be responsible for driving a profitable business, focusing on genuine connections with customers that build loyalty and efficient operations, ensuring every experience is seamless. You will...

  • Key Holder

    5 days ago

    Hilton Head, South Carolina, United States Spartina LLC Full time

    Job DescriptionAs a Key Holder at Spartina 449, you will play a vital role in motivating and inspiring your team to achieve store productivity goals. You will assist the Store Manager in analyzing sales data and developing action plans to drive sales. Your responsibilities will include managing payroll budgets, ensuring the effective utilization of team...

  • Key Holder

    1 month ago

    Hilton Head, South Carolina, United States Spartina LLC Full time

    Job Title: Key HolderAt Spartina LLC, we are seeking a highly motivated and experienced Key Holder to join our team. As a Key Holder, you will play a vital role in driving sales, managing store operations, and ensuring exceptional customer service.Key Responsibilities:Assist the Store Manager in motivating and inspiring the team to achieve store productivity...

  • retail store cleaning associate

    3 weeks ago

    Hilton Head Island, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Store Customer Service Specialist

    1 month ago

    Hilton Head Island, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #702234, located at: 608 William Hilton Pky Hilton Head Island, SC 29928 This is a Full-time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...

  • Assistant Store Manager

    4 weeks ago

    Nags Head, North Carolina, United States TJ Maxx Full time

    The OpportunityWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for assisting the Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources.Key Responsibilities:Develop and implement creative plans to...

  • Assistant Store Manager

    2 months ago

    Nags Head, United States TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Assistant Store Manager

    2 months ago

    Nags Head, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Store Associate

    2 weeks ago

    Hilton Head, South Carolina, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a critical role in providing exceptional customer service and driving sales growth in our retail stores.Key ResponsibilitiesProvide outstanding customer service and ensure high levels of customer...

  • Automotive Assistant

    2 months ago

    Hilton Head, South Carolina, United States Mavis Tire Supply Full time

    Job SummaryWe are seeking highly motivated and experienced individuals to join our team as Automotive Assistants and Service Managers at Mavis Tire Supply. As a key member of our service center team, you will be responsible for providing exceptional customer service, ensuring efficient operation of the repair shop, and contributing to the overall success of...