SR Technical Program Manager, AWS Workforce Planning,

2 months ago


Seattle, United States Amazon.com Services LLC - A57 Full time
Success in any organization begins with its people. Having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. AWS is looking for an exceptional Technical Program Manager with strategic expertise and a strong delivery record in building trust and influencing through insights and analysis, and system design to advance adoption and effective use of Workforce Planning(WFP). Moreover, this Technical Program Manager will work in partnership with the core WFP team that requires thought leadership to advance WFP content across AWS. This individual has proficiency in employing workforce and human behavior insights, strong business operations fundamentals and good judgement. This individual will also provide thought leadership and program management against current and future technical capabilities and programs that enable the acceleration of revenue growth, improved operational efficiencies & delivery. Ultimately, the individual will be responsible for a program level effort to enable optimized workforce size, location and level in service of predictably accelerating product innovation, and enhancing the customer experience at acceptable cost. If you enjoy leading strategic programs, working in a fast-paced dynamic environment and being challenged by new problems, we’d like to speak with you

Key job responsibilities
•Work directly with senior leaders in the Workforce Planning team, while partnering with Finance, HR and business leadership to manage creation of tools and processes that support the one- and three-year workforce plans in cadence with AWS’ operational cycles
•Earns trust with internal stakeholders and customers, and develops collaborative solutions that create measurable economic impact on AWS
•Leverage deep knowledge of workforce planning methodologies, data sources, and practices. Applies this technical knowledge to invent, evolve, improve, and simplify.
•Drive large-scale workforce planning programs that solve significantly complex or endemic problems.
•Consistently bring strong, data-driven business and technical judgment to decisions.
•Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts).
•Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or finds appropriate owner).
•Capture the right metrics to influence stakeholders and measure success.
•Occasional travel to internal meetings and fact-finding sessions.

A day in the life
As a Technical Program Manager within AWS, you will partner across the WFP group guided by a senior member of the team. You will play a key role on the Workforce Planning Science, Tooling and Inspection sub-teams that influence the long-range plans of the business and the technical agenda that supports it. You will influence tools and programs serving senior leaders globally and impacting AWS’ future.
The ideal Technical Program Manager has a strong sense of ownership, is self-driven, loves breaking new ground. You will bring a mix of experience including complex technical program management, senior stakeholder management, cross-functional collaboration, strategic planning, operational planning, and process improvement.

About the team
Our team communicates who we are as an employer – what it’s like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. We build trust with our partners, dive deep into our data, and love to learn and be curious as we deliver results. Our job is to bring that to life.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our offices in Seattle and Arlington.

BASIC QUALIFICATIONS

- Bachelor's degree in statistics, engineering, I/O psychology, mathematics, economics, or related field, and 6+ years of domain experience. Has contributed to teams that have built workforce, recruiting/capacity planning, and HC management programs and tools, and has familiarity in solving problems/efforts with visible risks, roadblocks, and some constraints.
- Experience setting technical requirements for process automation and Strong analytical and problem-solving skills, expertise in deriving insights through data analysis, practical knowledge and experience in inferential statistical application.
- Excellent attention to detail and the ability to dive deep into the data.
- Strong interpersonal and communication skills, ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.
- Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment

PREFERRED QUALIFICATIONS

- Strong commitment to exceptional customer experience, enthusiasm to drive positive change and ability to persuade
- Excellent communication skills, both verbal and written (ability to present detailed technical analysis, assumptions, and recommendations succinctly)
- Application of data mining/machine learning algorithms
- Experience with making large scale optimization and predictive models
- Experience with compensation data, financial analysis, and opex budgeting
- Meets/exceeds Amazon’s leadership principles and functional/technical depth and complexity for this role



  • Seattle, United States Amazon.com Services LLC - A57 Full time

    Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success.AWS is looking for an exceptional Sr. Data Scientist with ML expertise and a strong delivery record in collaborating with business intelligence engineers and...


  • Seattle, Washington, United States Amazon Web Services (AWS) Full time

    Minimum Qualifications:Bachelor's degree2+ years of experience in product management, owning and driving end-to-end product requirementsExperience working with engineering teams to define, scope and prioritize product requirementsPrior experience working across functional/organizational boundariesPrior experience providing written and verbal communication to...


  • Seattle, United States Amazon Web Services (AWS) Full time

    Minimum Qualifications: Bachelor's degree 2+ years of experience in product management, owning and driving end-to-end product requirements Experience working with engineering teams to define, scope and prioritize product requirements Prior experience working across functional/organizational boundaries Prior experience providing written and verbal...


  • Seattle, Washington, United States Amazon Full time

    The Amazon Web Services (AWS) Infrastructure Software teams build, enhance, and expand the services at the foundation of AWS cloud. Vetting teams build and maintain software services, tools, and platforms for deploying, orchestrating, and monitoring tests for AWS servers. Our software ensures that all AWS systems meet AWS' quality bar and are operating as...


  • Seattle, United States Amazon Web Services (AWS) Full time

    Description AWS Fintech team is looking for a highly motivated Senior Product Manager to partner with our software development teams in building out financial systems for the global AWS business. The success of these systems will be instrumental to AWS’ ability to scale finance capabilities for a fast growing and increasingly complex global...


  • Seattle, United States Amazon Full time

    The Amazon Web Services Solutions team is looking for a Sr Program Manager . We are looking for an experienced candidate who can function under a high to moderate amount of autonomy, driving goals, programs and projects across several development organizations. In this position you will have an opportunity to launch innovative solutions which impact every...


  • Seattle, Washington, United States Amazon Full time

    The Amazon Web Services Solutions team is looking for a Sr Program Manager . We are looking for an experienced candidate who can function under a high to moderate amount of autonomy, driving goals, programs and projects across several development organizations. In this position you will have an opportunity to launch innovative solutions which impact every...


  • Seattle, United States Amazon Full time

    Sr. Technical Program Manager, Global Product ExpansionJob ID: 2688288 | Amazon Development Center U.S., Inc.Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS product offerings around the...


  • Seattle, Washington, United States Amazon Full time

    About the RoleAs a Senior Technical Program Manager on the Contingent Workforce team at Amazon, you will work closely with a focused team of product managers, engineers, and partner teams to build and release new products and features that support the engagement of third-party labor.You will focus on developing an end-to-end workflow for managing contingent...


  • Seattle, Washington, United States Amazon Full time

    About AWS Infrastructure ServicesAWS Infrastructure Services is responsible for the architecture, planning, execution, and management of all AWS global infrastructure. Our team ensures the seamless operation of the cloud, supporting all AWS data centers and the essential servers, storage, networking, power, and cooling systems that provide our customers with...


  • Seattle, Washington, United States Amazon Full time

    About the RoleThe AZA Team is responsible for developing A to Z Assistant (AZA), an AI-powered virtual assistant designed to enhance employee productivity and efficiency. As a Senior Technical Program Manager, you will lead technical programs for the development of several elements of the Amazon Intranet, including foundational Search services, Experience...


  • Seattle, Washington, United States Amazon Full time

    Amazon Web Services (AWS) is looking for a Technical Program Manager to help drive implementation of compliance-focused hardware certification programs. This position will support AWS's product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product...


  • Seattle, United States Amazon Full time

    Amazon Web Services (AWS) is looking for a Technical Program Manager to help drive implementation of compliance-focused hardware certification programs. This position will support AWS’s product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for...


  • Seattle, United States Amazon Full time

    Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year...


  • Seattle, United States Amazon Full time

    Do you want to be part of an innovative and rapidly growing business? Are you looking for a role with ownership, autonomy, and the ability to lead teams across the globe to launch AI/ML enterprise applications? Then you should join the AWS Sales Marketing and Global Services (SMGS) Sales Planning Tools team. We provide the services, technology, and data to...


  • Seattle, United States Amazon Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...


  • Seattle, Washington, United States Amazon Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....


  • Seattle, Washington, United States Amazon Web Services (AWS) Full time

    DescriptionAmazon Web Services Infrastructure Services is seeking a Sr. Electrical Engineering Manager to become part of a global engineering teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all...


  • Seattle, Washington, United States Amazon Web Services (AWS) Full time

    DescriptionAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate...

  • Sr. Product Manager

    4 days ago


    Seattle, United States Amazon Full time

    Job ID: 2747240 | Amazon Web Services, Inc.Amazon Web Services is seeking an unconventional, visionary, and driven Senior Product Manager for the AWS Optimization team. Our team's vision is to be the world's authoritative provider of cloud optimization products, where customers can optimize their usage of the AWS cloud via advanced scaling, discounting,...