Current jobs related to Simulation & Technical Service Technician - Fresno - Samuel Merritt University

  • Simulation Educator

    3 weeks ago

    Fresno, California, United States Samuel Merritt University Full time

    Job Title: Simulation EducatorAbout the Role:The Simulation Educator will play a critical role in supporting simulation-based learning and immersive learning modalities at Samuel Merritt University. This position will work under the direct supervision of the Executive Director of the Health Sciences Simulation Center and will be responsible for ensuring best...

  • Simulation Educator

    1 week ago

    Fresno, California, United States Samuel Merritt University Full time

    Job Title: Simulation EducatorAbout the Role:The Simulation Educator will play a critical role in supporting simulation-based learning (SBL) and immersive learning modalities on the Fresno Campus. This position will work under the direct supervision of the Executive Director of the Health Sciences Simulation Center.Key Responsibilities:Ensure best practices...

  • Simulation Educator

    4 months ago

    Fresno, United States Samuel Merritt University Full time

    Description:Job Description Summary:Samuel Merritt University graduates improve health outcomes and reduce disparities for all members of our communities. We have spent more than a century preparing outstanding healthcare professionals through immersive learning and community engagement and are deeply committed to transforming healthcare through diversity...

  • Support Technician

    2 days ago

    Fresno, United States Dave & Buster Full time

    Dave & Busters - JobID: R-1006060 [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience through the best combination of food, drinks & games; Keep supervisor fully...

  • Support Technician

    1 week ago

    Fresno, California, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and motivated Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for the repair and maintenance of our building's games, simulators, and technical equipment. You will also assist our Guests and maintain ideal player conditions in the midway at all times.Key...

  • Support Technician

    6 days ago

    Fresno, California, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and motivated Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for the repair and maintenance of our building's games, simulators, and technical equipment. You will also assist our Guests and maintain ideal player conditions in the midway at all times.Key...

  • Appliance Repair Technician

    4 months ago

    Fresno, United States APPLIANCE SERVICE PLUS Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompany partiesCompetitive salaryFree uniformsPaid time off Appliance Service Plus is seeking experienced IN HOME APPLIANCE REPAIR TECHNICIANS. We are an established company authorized for most appliance brands including Bosch, Frigidaire, Samsung, LG, GE, Electrolux. This is a position for employment,...

  • Appliance Repair Triage Specialist

    4 weeks ago

    Fresno, California, United States APPLIANCE SERVICE PLUS Full time

    Job OverviewBenefits:401(k) matchingCompany eventsCompetitive compensationPaid time offEmployee discountsAppliance Service Plus is in search of a skilled appliance repair triage specialist and parts coordinator. We are a reputable organization authorized for numerous appliance brands such as Bosch, Frigidaire, Samsung, LG, GE, and Electrolux. This role is...

  • Technical Services Operations Manager

    4 weeks ago

    Fresno, California, United States The Talent Solution Full time

    We are collaborating with a prominent advanced automation technology firm to find a seasoned Technical Services Manager. This innovative company is revolutionizing agricultural practices, enhancing both productivity and sustainability.We are in search of a proactive and skilled Technical Services Manager to oversee the team of robotic field technicians. This...

  • Technical Services Operations Manager

    1 month ago

    Fresno, California, United States The Talent Solution Full time

    We are collaborating with a prominent advanced automation technology startup in search of a seasoned Technical Services Manager. This innovative company is revolutionizing the agricultural sector by enhancing both productivity and sustainability through its cutting-edge products.We are in pursuit of a proactive and skilled Technical Services Manager to...

  • Service Technician

    24 hours ago

    Fresno, California, United States Hobart Service Full time

    Job SummaryHobart Service, an Illinois Tool Works Company, is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service solutions to our customers, ensuring their commercial food equipment is running smoothly and efficiently.Key ResponsibilitiesElectrical and mechanical...

  • Industrial Manufacturing Technical Services Director

    3 weeks ago

    Fresno, California, United States The Talent Solution Full time

    Job DescriptionWe are seeking a seasoned Technical Services Manager to lead our team of robotic field technicians at The Talent Solution. The ideal candidate will possess strong technical expertise, excellent leadership skills, and a passion for driving innovation in agriculture.Key Responsibilities:Team Leadership: Lead and manage a team of robotic field...

  • Appliance Repair Technician

    5 days ago

    Fresno, California, United States UASA Full time

    Job Title: Appliance Repair TechnicianWe are seeking an experienced Appliance Repair Technician to join our team at UASA. As an Appliance Repair Technician, you will be responsible for providing top-notch service and repair for major home appliances.Responsibilities:Perform in-home service and repair of major home appliancesUse tablet/smartphone for remote...

  • Service Technician II

    5 days ago

    Fresno, California, United States Hobart Service Full time

    {"title": "Job Description", "content": "Job OverviewHobart Service, a leading provider of commercial food equipment service solutions, is seeking a skilled Service Technician II to join our team. As a Service Technician II, you will be responsible for troubleshooting, diagnosing, repairing, and maintaining a variety of commercial food equipment, including...

  • Electrical Service Technician

    3 months ago

    Fresno, United States Electrical Power Source Fresno Full time

    Job DescriptionJob DescriptionJOB LOCATED IN FRESNO, CAService Technician Job DescriptionWe are looking for a technically skilled service technician to travel to our customers' homes or businesses to perform equipment and machine repairs. The service technician's responsibilities include traveling to customers' locations, remotely accessing...

  • Service Technician II

    2 weeks ago

    Fresno, California, United States Hobart Service Full time

    Hobart Service Job Description**About the Role**We are seeking a skilled Service Technician II to join our team. As a Service Technician II, you will be responsible for providing quality service solutions to our customers.**Key Responsibilities:*** Troubleshoot, diagnose, repair, and maintain commercial food equipment, including cooking, food preparation,...

  • Service Technician

    4 months ago

    Fresno, United States FRESNO SOLAR CLEANING AND PRESSURE WASHING Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a highly skilled and reliable Service Technician to join our team. As a Service Technician, you will be responsible for providing exceptional window washing, solar panel cleaning, and rain gutter cleaning services to our valued customers. This position requires strong customer service skills,...

  • Field Service Technician

    6 days ago

    Fresno, California, United States Scantron Full time

    Job OverviewSecur-Serv, a leading managed services provider, is seeking a skilled Field Service Technician to join their team. As a Field Service Technician, you will be responsible for installing, troubleshooting, and repairing computer hardware and equipment at customer locations.Key ResponsibilitiesTravel to customer sites to diagnose and repair hardware...

  • Technical Services Manager- Robotics, Automation, Agriculture Technolo

    2 months ago

    Fresno, United States The Talent Solution Full time

    Job DescriptionJob DescriptionWe are helping one of our clients, a cutting-edge advanced automation technology startup, in their search for an experienced Technical Services Manager. The company’s product is changing the way agriculture is being defined, enhancing productivity and sustainability.We are seeking a dynamic and experienced Technical Services...

  • Technical Support Specialist in Field Services

    1 month ago

    Fresno, California, United States Scantron Full time

    Field Service Technician at ScantronScantron, a leader in assessment solutions, is seeking a dedicated Field Service Technician to enhance our service team. In this role, you will engage with a variety of clients across sectors such as education, healthcare, logistics, and retail. Your primary responsibilities will include the installation, troubleshooting,...

Simulation & Technical Service Technician

4 months ago

Fresno, United States Samuel Merritt University Full time

Description:

Job Description Summary:

This individual in this position will report to the Manager of Information Technology Services
(ITS) and will be working part-time (0.5 FTE) for the Information Technology Department as a Technical Service Technician (TST) and part-time (0.5 FTE) for the Health Sciences Simulation Center (HSSC) as a Simulation Technology Specialist (STS) for the Fresno campus.

Duties and Responsibilities:

The TST’s responsibilities include support for the use of computer and audio-visual equipment on the Fresno Campus for faculty, staff, students and guests. In addition, the TST serves as a liaison of the IT Department to the Fresno Campus, providing services equivalent to those offered at the Oakland campus.

The Simulation Technology Specialist’s (STS) primary responsibilities are to

Provide technology support for faculty, staff and students as they teach and learn in all environments over which the HSSC has oversightOperate and maintain all HSSC simulation equipment and technology including audio-visual equipment.Serve as the HSSC’s primary operational liaison to SMU’s Information Technology Services and Media Services departmentsPrepare and manage supplies and equipment inventory for simulation and skills lab activities

DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed.

Simulation & Technical Responsibilities

Support the Implementation of established SBL Sessions

Serve as a simulator operator by programming/reprogramming, testing, and running scenario software, working collaboratively with facultyEnsure appropriate set up of the simulation environment and equipment for sessions, using curricular tools/documents created by faculty for the sessionMaintain proficiency in the use and operation of the audio-visual system utilized in the simulation area—the level of proficiency must be sufficient enough to act as a resource to non-HSSC faculty. Assist faculty with accessing and operating the system. Interface with the AV vendor to ensure upgrades have been installed successfully and the system is working appropriately. Maintain ability to troubleshoot system problems and collaborate with the AV vendor in identifying solutions.

Technical Assistance and Training for Faculty

Maintain proficiency in the use and operation of different simulation technologies ranging from (but not limited to) anatomic models/task trainers to screen-based simulations to full body patient simulators. The level of proficiency must be sufficient enough to act as a resource to non-HSSC faculty.Maintain current knowledge or access to knowledge of product lines of vendors in the simulation industry domain.Maintain current knowledge or access to knowledge related to the operation of equipment used in the HSSCProvide technical assistance, support, and ongoing training to faculty and staff in the use of simulation and AV equipment.Work collaboratively with the HSSC Operations Manager and Simulation Educators to plan and implement strategies for ongoing technology training for appropriate HSSC customers.

Service and Maintenance of Simulation Equipment and Task Trainers

Conduct ongoing maintenance of all simulation equipment and task trainers, including cleaning and repairing, assuring that all equipment is maintained in good working order at all times.Install software and hardware upgrades and maintain functionality of manikin components as directed by manufacturer support.Interface with the AV vendor to ensure upgrades have been installed successfully and the system is working appropriately. Able to troubleshoot system problems and collaborate with the AV vendor in identifying solutions.Interface with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintain record of repairs & updates.Collaborate with SMU IT Department & Media Services as necessary to ensure computers and AV equipment are maintained and operating efficiently.

Inventory Advisement

Maintain proficiency in the use and operation of different simulation technologies ranging from (but not limited to) anatomic models/task trainers to screen-based simulations to full body patient simulators.Maintain proficiency in existing and emerging technologies that can enhance the delivery of SBL.Consults with and makes recommendations to the HSSC team regarding simulation equipment purchases.

Clinical Skills Lab Supply & Equipment Management

Maintains a supply inventory for simulation and skills supply rooms. Meets regularly with the Fresno Simulation Educator, Academic Director and the Campus Operations Manager to determine if new supplies and/or equipment should be added to the inventory. Maintains an inventory of all medical equipment, task trainers and simulation equipment. 

Identifies broken medical equipment, task trainers and simulation equipment. If not able to repair, then notifies the HSSC Operations Manager to request repairs or new equipment (both medical and simulation). Responsible for pulling supplies for all clinical skills labs Maintains accurate inventory of supplies using the HSSC Inventory Control Management program and communicates to the HSSC Operations Manager to order stock when supplies are running low Sets up the task trainers & provides the equipment, e.g. IV pumps, as requested by faculty for skills labs Cleans and puts away task trainers after labs conclude. Inspects the space after the faculty departed and puts extra supplies back into inventory

Technical Service Technician Responsibilities (50%)

Respond to technical support requests from University users, providing assistance in a timely manner. Maintain and record history on all requests. Diagnose and repair hardware and software problems that customers are experiencing, via phone, video-conferencing, email or in person. Provide a high level of service for all business-related hardware. Perform business-related hardware repairs and services; assist users in the proper maintenance and standard operational use of computer and multimedia classroom equipment. Provide technical support for business-related and classroom-specific software applications. Adhere to a routine maintenance program for all computer systems to assure consistency of orderly and efficient working environments. Assist faculty and students in the shooting, editing and completing of final production of video files specifically for educational purposes across all SMU academic programs. Assist faculty in editing videos recorded for educational purposes and uploading them to appropriate applications for dissemination to intended audience. Perform hands-on work in SMU campus locations (Fresno) under remote supervision. Perform other related duties as may be assigned.

REQUIRED SKILLS AND ABILITIES

Knowledge of patient simulation, technologies, and applications preferred.Knowledge of computer hardware equipment and software applications relevant to simulator functions.Knowledge of audio/video equipment operationsProficient in MS software applications, including MS Outlook, Teams, Word, and Excel.Ability to learn new software and hardware quickly and independentlyAbility to assess, troubleshoot, and resolve equipment failures in a timely mannerSelf-motivated, requiring little to no supervision and the ability to work effectively in a team environmentFlexibility and adaptability in dynamic environment; able to work evenings/weekends on an as needed basis.Excellent customer service skillsExcellent written and oral communication skillsDemonstrates commitment to Service ExcellenceDemonstrates organizational & prioritizing skillsGood judgment and creative thinking to solve daily problems.

EDUCATION & EXPERIENCE:

An Associate Degree in computer science and/or a healthcare-related field is acceptable. A Bachelor’s degree is preferred.At least 3-5 years of related experience in computer science and/or healthcare preferred.A+ Certification desiredExperience providing technical support for personal computersExperience providing technical support for Macintosh computers desired1 to 2 years' related professional experience, or equivalent combination of education and experience required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak, hear, stand, walk, and sit; use hands to handle or feel. Fine motor movements may be required when working with simulation equipment. Lifting and moving of moderate and/or mobile material equipment will be occasionally required. Sitting in front of computer monitors and use of keyboards is regularly required.The employee must be able to express or exchange ideas by means of the spoken word and receive detailed information through verbal and written communication.

Benefits of Working at SMU

Health, Dental, Vision Care

SMU offers a broad range of employee benefits including health, vision, and dental care; sick leave, vacation and holiday leave, 403(b) retirement plan, life insurance, flexible spending accounts, voluntary tax-deferred annuities, educational leaves, sabbatical leaves, tuition reimbursement, tuition remission on SMU courses, disability insurance, and more.

SMU offers HMO, EPO and PPO health insurance plans, Delta Dental coverage, and VSP vision coverage.

Healthcare Flexible Spending Account

A Healthcare Flexible Spending Account (FSA) is a pre-tax benefit account used to pay for eligible medical, dental, and vision care expenses that aren’t covered by your insurance plan or elsewhere. It’s a smart, simple way to save money while keeping you and your family healthy and protected.

Dependent Care Flexible Spending Account

A Dependent Care Flexible Spending Account (DCFSA) is a pre-tax benefit account used to pay for dependent care services, such as preschool, summer day camp, before or after school programs, and child or elder daycare. A DCFSA is a smart, simple way to save money while taking care of your loved ones so that you can continue to work.

Life Insurance

As a means of financial protection, basic life insurance is provided for employees. Insurance may be purchased to benefit-eligible employees in order to supplement additional basic life insurance coverage. Employees that purchase supplemental life insurance may also purchase coverage for dependents.

Retirement 403(b)

A retirement plan that includes investment alternative and a matching contribution plan is available to all benefit-eligible employees. The retirement plan rewards special contributions of the long-service employee by providing a measure of financial security during retirement.

You Are Welcome Here

SMU does not discriminate on the basis of race, religion, color, sex, pregnancy, ethnicity, national origin (including ancestry), citizenship status, familial status, disability, age, sexual orientation, gender, gender identity, veteran or military status, predisposing genetic characteristics, or any other protected category under applicable local, state, or federal law—including protections for those opposing discrimination or participating in any resolution process within the University or within the Equal Employment Opportunity Commission or other human rights agencies. Nondiscrimination is consistent with the principles and practice of the University and is in compliance with Title VII of The Civil Rights Act of 1964, as amended, Title IX of The Education Amendments of 1972, and section 504 of the Rehabilitation Act of 1973.