Director, Growth and Outreach

4 weeks ago

Elko, United States Northeastern Nevada Regional Hospital Full time
Director, Growth and Outreach-7439-2877Northeastern Nevada Regional Hospital

Description

Northeastern Nevada Regional Hospital – Director of Growth and Outreach

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Northeastern Nevada Regional Hospital is a 75-bed facility located in Elko, Nevada.We offer a wide range of healthcare services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and more.We are recognized by the American College of Cardiology as an accredited Chest Pain Center.We believe that health care should be effective, safer, and more available to all people.We are committed to providing our patients with the highest quality, family-friendly care available.

Where We Are:

Elko is the largest city of Elko County, Nevada.Located near the Lamoille Canyon and the Ruby Mountains, Elko is called the Swiss Alps of Nevada.Here you’ll find year-round access to recreation and more than 20 alpine lakes.The city’s economy is heavy with gold mining, ranching, tourism, and casinos.The entertainment capital of the world, Las Vegas, Nevada is located approx. six hours away.With us is where you want to be.

Why Choose Us:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program – mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional Development and Growth Opportunities And much more…

Position Summary:

Northeastern Nevada Regional Hospital is seeking a full time Director of Growth and Outreach. If you are looking for an opportunity to work with a team of professionals in a place where people want to work together to deliver compassionate, high quality patient care to help create an excellent workplace for our employees you will want to check out this opportunity.

Sign-on bonus, relocation and yearly bonus plan available as part of the compensation package.

The Growth & Outreach Liaison, reporting to the Hospital CEO with a strong dotted line reporting relationship to the HSC Vice President Growth & Outreach, is responsible for strategically planning and implementing outreach efforts specifically with physicians, nurse practitioners, physician assistants, other area hospitals, EMS and other potential referral sources within the hospital’s primary, secondary and tertiary service areas and maximizing referral and redirection opportunities for both inpatient and outpatient services. This position is focused on continuous improvements that result in improved experiences for both patients and providers within our facility.

Additional responsibilities include, but are not limited to:

Create and maintain a target list of referral sources, develop and implement an annual growth and outreach business plan and provide input in the development and implementation of marketing plans for all service lines. Utilize CRM to document and optimize outreach to referral sources. Organize and conduct meetings with key providers and practice staff (nurses, referral coordinators, practice managers) to discover their needs to support patient care and to develop rapport. Majority of time should be spent on physically visiting and interacting with providers, provider office staff and facilities in the specific area of responsibility. Communicate activity level and identify all issue resolution opportunities with hospital leaders along with timely follow up with referral sources to remove barriers to growth. Develop customized engagement strategies, approach and tactics for each provider and/industry to drive growth and additional business opportunities. Arrange and facilitate introductions of new and employed providers/specialists to targeted referral prospects to reinforce clinical engagement and referral process. Arrange introductions and regular engagement of facility’s clinical services, access points and specialists to new and all providers. Facilitate attendance at educational programs and other opportunities/events to connect specialists with targeted providers. Document each provider encounter including any open requests/issues and follow up plan in CRM, which tracks activities, progress and outcomes. Collaborate with Marketing to develop specific plans in support of employed physician practices and hospital service lines. Gather and maintain complete, accurate knowledge of clinical services to fully support compelling dialogue with referral sources.

Qualifications

Minimum Qualifications:

Education: Bachelor's degree preferred. License/Certification: Certificates of Completion for both FEMA IS-100.C and FEMA IS-200.C required within 3 months upon hire and every three years thereafter. All staff members must receive certificate of completion for Handle with Care training within 30 days of hire and are required to renew annually. Experience: minimum of 3 years’ related experience. Medical and/or Pharmaceutical Sales experience preferred. Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

EEOC Statement:

Northeastern Nevada Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

Job

Administration/Management

Primary Location

Nevada-Elko

Schedule

Full-timeWork ScheduleDay shift, 7-10 hr/shift, weekdays only

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