Senior Lead Product Manager

1 month ago

Chandler, United States WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Principal Product Manager to join our Wire and Inter-FI Product Team within Consumer and Small Business Banking Payments. The individual will serve as a critical contributor and leader, expected to own many responsibilities required to set and deliver strategic initiatives. All priorities must be supported by analytical analysis and adhere to applicable policies and regulations. Will lead or participate on issue management processes.

This leader must work well in a rapid-paced environment and be passionate about owning and leading change to improve the product.

In this role, you will:
  • Lead or participate in moderately to highly complex initiatives and deliverables by utilizing data-driven, advanced analytical techniques to make actionable insights, trends, recommendations, or contribute to large-scale planning that has a broader impact
  • Deliver solutions that require consideration of trends, regulatory impact, and risk management
  • Develop business segmentation, customer profiling, benchmarking, forecasting, perform vintage analysis and create strategies
  • Support the business to understand revenue, pricing, complaints and customer feedback using insightful analytics
  • Enable actionable insights for senior leaders through delivery of timely, executive-level communications.
  • Communicate actionable insights and recommendations using data in a digestible format to a wide variety of audiences to include non-technical audience of varying levels
  • Ensure adherence to compliance and legal regulations and policies on all product related initiatives
  • Work independently or with minimum supervision
Required qualifications:
  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired qualifications:
  • Consumer and Small Business Deposit Payment Products experience (e.g. Wires, Bank to Bank Transfer, Bill Pay, Zelle)
  • Ability the analyze data to identify issues or opportunities with business priorities
  • Strong analytical experience; ability to use data to inform business cases, road map priorities, decks, etc
  • Develop reporting and insights to help business decisions in various parts of the business which includes Root-cause analysis of complaints, reporting on SLAs, KRIs, trends
  • Strong partnership and collaboration skills across Wells Fargo - with proven ability to manage effectively in a matrixed organization, developing partnerships with many business and functional areas
  • Dedicated, enthusiastic, driven and performance-oriented and capable of handling multiple moderate to high projects simultaneously.
  • Ability to exercise independent judgment to identify and resolve problems
  • Excellent verbal, written, and interpersonal communication skills, presentation skills and communication skills
  • Strong experience developing Power Point materials and ability to present to Senior Leaders in a concise manner
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important. Also, ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
  • Strong organizational, multi-tasking, and prioritizing skills
  • RCSA and Process mapping experience
Job Expectations:
  • Ability to travel up to 10%
Posting Location:
  • NC-Charlotte: 401 S Tryon St
  • MN-Minneapolis: 550 S 4th St
  • AZ-Phoenix: 11601 N Black Canyon Hwy
  • AZ-Chandler: 2700 S Price Road
Posting End Date:
22 Aug 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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