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Claims Assistant

2 months ago

Farmington, United States TEKsystems Full time

Overview:

As the Claims Assistant you will perform various administrative and technical tasks that will assist the claims department in handling all claims across the Operations group. You will focus on notice of loss, claim files setup, and work through their file system to make correct entries and corrections.

Description:

  • Review email and attachments received in the Notice of Loss mailbox to determine insured name, policy number and policy type and handle as required (request additional information, forward to Claims for review or forward for claim setup).
  • Accurately set up claim files in iVOS and/or GENIUS, including assigning the claim to a claims analyst, attaching policy documents from the Dragon underwriting system, and issuing acknowledgement letters.
    • All claims received by 3pm should be set up and assigned within the same business day.
  • Prompt and effective response to department assignments including producing electronic claim files, correcting, and updating information in the claim file, and assistance with various other projects and administrative tasks.
  • Ability to provide back-up to other Claim Assistants as required including all claim file setups, creation of loss runs for internal or external distribution, mail distribution, etc.
  • Enter payments in the iVOS and Genius claims systems accurately and timely. If received prior to 4 pm, payment should be entered that day.
  • Enter payment corrections and recoveries in iVOS and Genius claims systems accurately and timely.

Qualifications:

  • Associates or Bachelors degree preferred, OR 1-3 years insurance experience.
  • Strong computer skills, windows based applications required
  • Excellent verbal and written communication skills
  • Organized and detailed oriented
  • Prior insurance experience preferred.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.