Rotary Service Coordinator

4 weeks ago


Farmington, New Mexico, United States F40 LLC Full time
Job Summary

F40 LLC is seeking a highly organized and detail-oriented Rotary Booker to support the Warranty Administrator in ensuring accurate and timely warranty claims processing. The ideal candidate will possess excellent communication skills, knowledge of automotive brand warranties, and experience in the automotive industry.

Key Responsibilities
  • Enter, document, and process warranty documentation to ensure compliance with factory or dealer requirements.
  • Verify criteria established by the distributor and stay updated on new requirements.
  • Enter all necessary information into the system according to brand requirements.
  • Follow up on guarantee payments and determine issuance of payment.
  • Arrange for shipment of parts to the factory or distributor and resubmit rejected claims promptly.
  • Assist with body shop warranty claims and follow up on pending claims.
  • Reconcile all escrow receivables and work with the accounting department to obtain payments.
  • Track warranty parts to note repair order number, replacement date, and date the part can be removed.
  • Maintain all service and customer records as required by the Warranty Administrator.
Requirements
  • Ability to make decisions, establish priorities, and work as a team.
  • Knowledge of automotive brand warranties.
  • Knowledge and skills in car diagnosis and repair.
  • Knowledge and skills with the Tekion System and Microsoft Office.
  • Excellent oral and written communication skills in English and Spanish.
  • Experience in the automotive industry.
  • Honored and ethical standards.
  • Organized and detail-oriented.


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