Claims Operations Assistant

2 days ago


Farmington, Connecticut, United States Allied World Full time
Job Summary:

We are seeking a highly organized and detail-oriented Claims Operations Assistant to join our North American Claims Operations Group. As a Claims Operations Assistant, you will play a critical role in supporting the claims department in handling claims efficiently and effectively.

Key Responsibilities:
  • Review and process Notice of Loss emails and attachments to determine insured information and handle accordingly.
  • Accurately set up claim files in iVOS and/or GENIUS, including assigning claims to analysts and attaching policy documents.
  • Provide prompt and effective support to the claims team, including producing electronic claim files, correcting and updating information, and assisting with various projects and administrative tasks.
  • Offer cross-functional backup support to other Claim Assistants as needed, including claim file setups, loss runs, and mail distribution.
  • Enter payments accurately and timely in the iVOS and Genius claims systems.
  • Process payment corrections and recoveries in the iVOS and Genius claims systems.
Requirements:

To be successful in this role, you will need excellent organizational and communication skills, attention to detail, and the ability to work effectively in a team environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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