Account Representative
3 weeks ago
NOW HIRING: ACCOUNTREPRESENTATIVES/COLLECTIONS REPRESENTATIVES | ST. LOUIS PARK & COON RAPIDS | DIRECT PLACEMENT
Job Description
Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt Meet daily collection goals and productivity standards Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources Establish payment arrangements with a sense of urgency and firm deadlines Skip-trace accounts according to established practices provided in training Assist in special projects as requestedAdditional Skills & Qualifications
HS Diploma or GED 1+ years of customer service experiencePreferred:
6+ months of collections or call center experienceAdditional Information
An Account Representative will be responsible for collection activities such as contacting family members, Personal Representatives and Attorneys to gather estate information and negotiate payment arrangements on outstanding debt. Individuals in this role will maintain professionalism, high customer service and empathetic focus to our collection approach. This is a SOFT collection process that will abide by the letter of the law for PROBATE collections. There is a Drug Test and LIFETIME Background checkCompany Info:
A Minnesota based nationally licensed collection agency specializing in probate receivable management services. The company’s core competency is managing decedent debt recovery for credit grantors, service providers and healthcare companies. The company prides itself on its unwavering commitment to provide the best possible debt solutions to its clients. Benefits (healthcare, dental, PTO, etc): medical, dental, vision, short term/long term disability, 401K, yearly performance/comp evaluations, PTO 16 days/year and holiday pay Career Advancement/Financial Opportunity: HIGH earning potential, typically first year in this role hourly + commissions = 40K - 60K, good performers the second year can double that Culture/Community Involvement: The culture is very calm and laid back, early outs of Fridays
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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