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Store Assistant Manager

7 months ago

Aurora, United States Steve Madden Full time

Job Description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values. 

Responsibilities

● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.

● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.

● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. 

● Ensure appropriate replenishment of merchandise on the selling floor.

● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.

● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.

● Foster an environment of development and accountability.

● Process information or merchandise through the computer system and POS register system.

● Assist Store Manager in the selection and hiring of qualified candidates.

● Be flexible and occasionally perform work outside your specific role.

Requirements

● Minimum of 3-5 years of retail experience.

● High school diploma or equivalent.

● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.

● Strong verbal and written communication skills.

● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.

● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.

● Ability to process information or merchandise through the computer system and POS register system.

Benefits

● Medical, Dental, Vision Benefits & Flexible Spending Accounts

● Life & Short/Long-Term Disability Benefits

● 401K Eligibility over the age of 21 with Company match after 6 months of employment 

● Paid time off benefits including paid vacation, sick time, voting

● Virtual Health Care 

● 50% off employee discount and 40% off immediate family discount 

● Friends and Family Discount Events 

● Free shoe every season/quarter 

● Employee Assistance Program

● Tuition Reimbursement Program

● Career Growth

● Employee Referral Program

● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report