Assistant Store Leader

1 week ago

Aurora, United States Kate Spade Full time

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title: Assistant Store Leader (Manager)

Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:
  • Development of business driving initiatives that build a repeat business or that attracts a new customer.
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
  • Model and supervise the selling environment, provide consistent coaching on sales training process to ensure the highest level of customer service and sales.
Leadership Presence/Steward of Talent:
  • Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance.
  • Responsible for assuming the Store Manager role in manager’s absence.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, measurable stats, and coach to these stats to ensure business is maximized.
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
  • Conduct ongoing review and assessment of employee performance.
Building Brand Equity:
  • Understand and able to communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customer.
  • Ensure brand and operating standards are met to support brand consistency.
  • Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
  • Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager to increase customer service and sales.
Operational Excellence:
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility.
  • Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
  • Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.
  • Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.

The accomplished individual will possess...

  • Professional sales development and exceptional interpersonal skills.
  • Strong leadership qualities; ability to communicate effectively with all levels within the organization and to our client base.
  • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
  • Comfortable in making decisions and mediating conflict within a team environment.
  • Proficient in Windows-based software such as Excel, Word, and Outlook.

An outstanding professional will have...

  • Minimum 3 years management experience in a comparable retail environment.
  • College degree preferred.
  • Prior luxury goods experience preferred.

Physical Requirements...

  • Available to work store schedule, including evenings and weekends.
  • Standing for extended periods of time.
  • Able to safely lift boxes up to 40 pounds.
  • Comfortable climbing ladders.

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Dedicated to meeting the expectations of customers; gets first-hand customer information for improvements in products and services.
  • Creativity: Comes up with new and unique ideas; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people; builds constructive and effective relationships; uses diplomacy and tact.
  • Learning on the Fly: Learns quickly when facing new problems; open to change; experiments to find solutions.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; has broad knowledge and perspective; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; fosters open dialogue; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides direct, actionable feedback; faces up to people problems quickly and directly.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.

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