Patient Associate

4 months ago


Greenville, United States UPMC Life Changing Medicine Full time

Whether you're looking for a collaborative team setting, excellent work life balance, or experience with an industry leader, our Patient Associate opportunity offers many ways for you to get involved 

UPMC Horizon-Greenville is currently hiring a flex full-time Patient Associate (Phlebotomist) to support our Outpatient Center. This position will work varying shifts with start times between 8:00AM and 9:00AM after completion of training. This role will work Saturdays 6:00AM to 12:00PM with no on-call or holidays. Travel to Hermitage Specialty Care and UPMC-Shenango Valley Outpatient Centers would be required for this position as needed.

Candidates with registration and phlebotomy education or experience are encouraged to apply

Purpose:
Perform registration of patients and designated ancillary testing.

Responsibilities:

Consistently utilize spare-time to benefit unit, patients, and co-workers.Contribute to the efficient operation and management of the department.Obtain signature of patient or family member of consent to treatment and financial responsibility flowing the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.Present self in a positive manner reflected by personal attire and etiquette.Demonstrate cost consciousness through efficient use of time, materials, staff, equipment, supplies and available resources.Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.Exhibit integrity, courtesy, and respect for others.Maintain confidentiality of hospital and department information with no infractions.Utilize established policies, procedures and protocols when implementing care in an effort to positively affect patient outcome.Perform and documents EKG's.Procure appropriate specimens by venipuncture, swab, heel stick and fingerstick following established procedures including proper patient identification procedures.Maintain professional, pleasant and effective communications both internally and externally.Procure and process laboratory specimens, requisitions, and order entries from internal and external facilities.Participate in the collection and communication of data pertaining to health status and needs of patients of all ages on an ongoing basis.Provide directions to areas within facility.Promote the hospital's image and maintains a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center.Perform test ordering, charging, registration of patients, and daily work directed to billing department accurately.Collect and record patient payments at time of service.Access to areas where medications, syringes or sharps may be stored is necessary and permitted in order to perform routine tasks as delineated in the employee's job description

High school diploma or equivalent. Experience in patient registration and technical skills/experience with EKG's and specimen procurement preferred. Medical terminology knowledge and computer experience preferred. Good oral and written communication skills must be able to communicate with hospital contacts both on the telephone and directly, and effectively communicate with all age groups, populations, and individuals within the hospital. Skilled in the use of hospital computer systems. Team member accountability to ensure all Outpatient Center functions are completed in a timely, efficient, and effective manner. Perform frequent sitting, walking and standing, lifting of objects up to 50 pounds, lifting and turning patients with/without assistance, kneeling, crouching, climbing, stooping and squatting, pushing and pulling patients with/without assistance, twisting of hand and wrist, reaching, coordination, and manual dexterity required. Ability to see and hear with or without mechanical devices. Normal patient care environment with little exposure to excessive noise, dust and temperature changes. May be exposed to chemicals, hazardous waste, communicable diseases, blood, and blood borne pathogens. Ability to wear protective clothing and/or equipment as determined by hospital policy. Consistently seeks out continuing education activities relevant to practice areas. Attains initial and mandatory training as defined by hospital guidelines.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Employee must obtain required CPR/ACLS/PALS/NRP certifications within 1 year of hire/transfer

Basic Life Support (BLS)Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)Act 31 Child Abuse Reporting with renewalAct 33 with renewalAct 34 with renewalAct 73 FBI Clearance with renewal


UPMC is an Equal Opportunity Employer/Disability/Veteran


  • Patient Associate

    1 week ago


    Greenville, South Carolina, United States UPMC Life Changing Medicine Full time

    Job SummaryWe are seeking a skilled Patient Associate to join our team at UPMC Horizon-Greenville. As a Patient Associate, you will play a vital role in providing exceptional patient care and support in our Outpatient Center.Key ResponsibilitiesPerform patient registration and ancillary testing with accuracy and efficiency.Utilize effective communication...


  • Greenville, North Carolina, United States Physicians East Full time

    Job OverviewPosition Title: Referral Coordinator IEmployment Status: Non-ExemptWe are seeking a dedicated Referral Coordinator I to become a vital part of our healthcare team.Physicians East, PA is a diverse, multi-disciplinary healthcare organization located in the heart of Eastern North Carolina, providing a comprehensive array of medical specialties. Our...


  • Greenville, South Carolina, United States Acadia Healthcare Full time

    About the RoleWe are seeking a dedicated and compassionate Behavioral Health Associate to join our team at Acadia Healthcare. As a key member of our patient care team, you will play a vital role in ensuring the well-being and safety of our patients.Key ResponsibilitiesAssist patients with activities of daily living, including toileting, bathing, dressing,...


  • Greenville, North Carolina, United States Vidant Health Full time

    Job Description Vidant Health About Vidant Health Vidant Health is a community-focused, comprehensive healthcare system dedicated to improving the health of the people in eastern North Carolina. The not-for-profit organization employs thousands of professionals and operates multiple facilities, including hospitals and outpatient clinics, to provide...

  • Patient Advocate

    3 weeks ago


    Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Prisma Health. As a Nurse Specialist, you will provide direct patient care, education, and support to patients in our fellowship-trained specialty clinic setting.Key ResponsibilitiesProvide direct patient care in an outpatient specialty setting, maintaining advanced knowledge of...


  • Greenville, South Carolina, United States Compass Group USA Full time

    Job SummaryWe are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting.Key Responsibilities:Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.Hires, directs, coaches, trains, and develops patient service team members.Complies with dietary...


  • Greenville, United States ECU Health Medical Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Transfer Coordinator to join our team at ECU Health Medical Center. As a key member of our clinical team, you will be responsible for coordinating patient transfers to our medical center, as well as to other ECU Health facilities and non-ECU Health hospitals.Key ResponsibilitiesCoordinate and...


  • Greenville, North Carolina, United States Vidant Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key ResponsibilitiesPerform patient registration and verify patient informationInterpret and explain insurance benefits to...


  • Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Prisma Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and medical staff.Key Responsibilities:Provide accurate and timely patient...

  • Patient Care Manager

    3 weeks ago


    Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryThis role has the responsibility of attending all quality and core curriculum classes, actively participating in professional development workshops and peer support groups, and successfully completing all clinical competencies and validation requirements of the Nurse Residency Program.Works under the direct and indirect supervision of the Nursing...


  • Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Prisma Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and medical staff.Key Responsibilities:Provide accurate and timely patient...


  • Greenville, North Carolina, United States Vidant Health Full time

    Job SummaryAt Vidant Health, we are seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key Responsibilities:Perform patient registration and verify patient informationInterpret and explain insurance benefits to...


  • Greenville, South Carolina, United States CQ Partners Full time

    Job OpportunityWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at CQ Partners in Greenville, SC. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient experiences and supporting our audiology practice.Key Responsibilities:Manage patient calls and schedules effectively.Communicate...


  • Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Prisma Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesRegister patients, verify insurance information, and...


  • Greenville, North Carolina, United States Vidant Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will be responsible for creating a positive first impression for our patients and families, and providing exceptional customer service.Key ResponsibilitiesPerform outpatient scheduling and registration for all...


  • Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Prisma Health. As a key member of our front office operations, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our medical office.Key ResponsibilitiesManage patient registration,...


  • Greenville, North Carolina, United States East Carolina University Full time

    Job Summary: We are seeking a highly skilled Patient Access Representative to join our team at East Carolina University. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Registration and scheduling of patientsInsurance verification and coordinationAnswering...


  • Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Prisma Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesRegister patients, verify insurance information, and...


  • Greenville, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a skilled Patient Placement Specialist to join our team at Prisma Health. In this role, you will play a critical part in evaluating, monitoring, and coordinating patient readiness and transfer for post-acute services.Key ResponsibilitiesEvaluate patient needs and identify the appropriateness for post-acute services, ensuring quality...


  • Greenville, North Carolina, United States Vidant Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities.Key Responsibilities:Perform clinical support services, including patient registration, scheduling,...