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Intake Specialist- Brownsburg
1 month ago
Short Term- 6-8 Months Available positions in: Brownsburg Position Purpose and Objectives:To serve low-income households by providing intake and eligibility determination for the Energy Assistance Program and other programs as provided by the Area IV Agency designated Community Action Program Counties: Boone, Carroll, Clinton, Hamilton, Hendricks, Tippecanoe, and White. Essential Function of the Job:
- Conduct client assessments to determine energy assistance program eligibility.
- Complete all required paperwork accurately and in a timely manner consistent with the program regulations as necessary.
- Accurately enter all necessary information from applications into the required data system.
- Attend relevant trainings to obtain skills and training to enhance program related knowledge, as required.
- Work in cooperation with other staff to implement the Assigned Program(s) according to State and Federal Guidelines.
- Work with other community agencies, as the need arises, in cooperative effort to serve the client in the Area IV Agency counties.
- Answer phone calls, inquiries, schedule appointments, take and respond to messages.
- Maintain flow of files and re-file, as required.
- Adhere to professional standards of conduct, confidentiality, and all other ethical and legal standard of conduct.
- Network and develop contacts with other community agencies and businesses throughout ALL.
- Area IV Agency EAP Counties to increase awareness of the Energy Assistance Program and Area IV Agency.
- Assist with community outreach activities throughout ALL Area IV Agency EAP Counties to increase awareness and participation in the Energy Assistance Program.
- Other duties as assigned by the EAP Coordinator, Deputy Director of CAP, or Executive Director.