Lead Generation Associate

3 weeks ago


Houston, United States WTW Full time

As a Lead Generation Associate for WTW’s North America Health and Benefits (H&B) business, you will deploy sales campaigns, tools and technology to identify, generate and cultivate potential clients. Collaborating with WTW H&B consulting, marketing, and sales colleagues you will support vital efforts to bolster the top of our sales pipeline with qualified leads. This role sits within WTW’s cross-segment Global Sales Operations team and specifically supports the North America H&B business. This is a rare opportunity to explore a career in sales operations at WTW.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

As a Lead Generation Associate, you will play a crucial role in bridging H&B North America’s Sales Operations with individual Market/Regional Sales leaders. Responsibilities include:

Identify, Qualify and Develop Leads:

Generate and develop leads that fit WTW’s ideal client profile through outbound and inbound sales activities; identify potential clients and foster relationships to drive business growth. Leverage data and toolsto help sales teams identify and prioritize high-potential prospects; develop and pilot data-driven sales campaigns for effective rollout to our sales community. Evaluate leads to determine their readiness for consultant introductions; collaborate with market leadership to direct leads to the most suitable consultants for advancement of the sale.  Partner with lead generation and business development counterparts within other WTW businesses to generate cross-sell opportunities.

Inbound Lead Strategy and Optimization:

Conduct beta and A/B testing of go-to-market materials, including sales email templates and social media posts; provide feedback to marketing and commercialization teams on the effectiveness of campaigns. Partner with marketing colleagues to ensure inbound leads from events and activities are effectively captured. Track and document campaign-related activities and opportunities in the CRM to support accurate ROI analytics and measure campaign success.

CRM Management and Optimization:

Investigate and implement new CRM features to enhance communication, collaboration, and lead conversion rates. Maintain CRM data accuracy and integrity. Provide training and ongoing support to sales teams to optimize CRM usage for sales prospecting activities and ensure accurate sales pipeline. Act as liaison between Sales Operations and Market and Regional Sales Leaders for the ongoing development of CRM reporting and analytics.

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