Practice Facility Coordinator

1 month ago

Ponte Vedra Beach, United States TPC Network Full time

TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness.

The Practice Facility Coordinator ensures the highest level of service and practice facility cleanliness to the players, members, and guests of the Club. The Practice Facility Coordinator is the direct liaison between the players, caddies (where available), members, and guests and the Club.

QUALIFICATIONS

High school diploma or equivalent educationBasic knowledge of golf and previous experience in a golf country club or similar preferredMust have previous customer service experience

RESPONSIBILITIES/DUTIES

Set-up & breakdown the PGA TOUR Practice Facility according to PGA TOUR Golf Course Properties guidelines. This includes accurate completion of the Practice Facility Set-Up/Closing Checklist and adherence to Set-Up/Closing Procedures for: Clubhouse/Bag Storage Room and Practice FacilityGenuinely welcome players, members, and guests as they enter the PGA TOUR Practice Facility area. Provide a brief history of the facility and the golf coursesOrient players, members, and guests to the PGA TOUR Practice Facility. Identify the different practice areas such as chipping and putting areas. Escort players, members, and guests to their desired practice locationSet up players, members, and guests at an individual practice station. Ensure they have required supplies and information such as practice balls, tees, and yardagesMaintain visibility with all players, members, and guests by walking the PGA TOUR Practice Facility. Clean players, members, and guests’ golf clubs as needed. Answer any additional questions players, members, and guests may haveCoordinate “Next to Tee” within stipulated club guidelines with caddies (where available). Coordinate transition of players, members, and guests to the 1st tee with the Starter/Course Advisor on dutyEnsure PGA TOUR Practice Facility is properly maintained and serviced during hours of operation in accordance with PGA TOUR Golf Course Properties standards. This includes proper inventory supplies and:Drinking & bottled water is consistently stockedMaintain appropriate levels of cleaning solution in club washing receptacleTrash is routinely emptiedClub stands and yardage board are accurate and cleaned dailySpare golf balls and bags are retrieved Maintain effective and accurate communication throughout the day with all departments in Golf Operations to ensure the highest experience level for players, members, and guestsSpecial projects or other duties as assigned

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

Travel is not expected for this position

Work Schedule Expectations

This position requires shifts as necessary based on business levels

Supervisory Responsibility

This position has no direct supervisory responsibilities

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