Student Support Services Outreach Advisor

Found in: Talent US C2 - 2 weeks ago

Wythe County, United States Piedmont Virginia Community Collage Full time

Job Description


The mission of Wytheville Community College is to provide a quality, comprehensive education for the citizens of the counties of Bland, Carroll, Grayson, Smyth, and Wythe and the city of Galax. To achieve this mission and to fulfill its role as an educational leader and partner, Wytheville Community College commits to a student-centered environment by: providing programs and courses in occupational-technical education, college transfer education, general education, developmental education, distance education, continuing education, and workforce development; utilizing a broad range of instructional technologies, methods, materials, and facilities that are designed to meet the diverse needs of students; offering a supportive, comprehensive program of student development services that contribute to student persistence, success, and citizenship; fueling regional and state economic development by forging partnerships with businesses, industries, public agencies, civic groups, public schools, and other institutions of higher education not only within the service region but throughout the Commonwealth; promoting Appalachian Culture and cultural opportunities of Southwest Virginia; promoting accessibility; promoting accessibility and affordability; and ensuring quality in all programs and services.

Wytheville Community College is seeking a Student Support Services Outreach Advisor. This position is federally funded and works with low-income, first-generation college students. The position is housed on the Wytheville campus with occasional work at off-campus sites. The responsibilities include but are not limited to the following: Assisting participants with course selection and registration, financial literacy information, transfer process, and completing Financial Aid and scholarship applications; Developing and facilitating informational workshops to program participants; Assisting students in completing the online FAFSA form; Inputting documentation and generating reports from the Student Support Services database; Office Management such as maintaining files, answering phones, and ordering supplies; Purchasing with the state of Virginia Purchasing card and completion of monthly reconcilement reports; Conducting SSS recruitment presentations in Orientation classes and other classes when asked; Assisting with the coordination of cultural activities and events; and Generating a monthly SSS program newsletter and calendar. Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications Bachelor’s degree from an accredited college in Human Services, Social Work, Adult Education or a related field; Experience providing assistance with academic advising and course selection, completing financial aid and scholarship applications, and transfer processes; Knowledge of Federal Financial Aid processes, financial literacy activities, and related services for low-income, first-generation students; Ability to engage, provide support to, and motivate students; Experience in facilitating educational workshops; Experience with state of Virginia Purchasing card and regulations or similar card; Knowledge of student data base systems; Ability to relate to a diverse student population; Experience maintaining confidential files/records; Ability to perform data entry; Excellent oral and written skills; and Proven record of excellent customer service skills and demonstrated professionalism. Additional Considerations Experience working in a TRiO program; Experience working in Higher Education; and Knowledge of barriers to post-secondary education faced by low-income and first-generation college students. Operation of a State Vehicle Yes Supervises Employees No Required Travel May be required to travel to other WCC off-site locations or for training.

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