Senior Technical Writer

3 weeks ago


Milford, United States Waters Corporation Full time

Responsibilities

Independently produce technically accurate, concise, and well-written user documentation while adhering to a structured style guide. Work concurrently on several deliverables while consistently meeting deadlines and escalating to management appropriately. Over time, obtain a deep understanding of Waters products and processes and translate information into simplified, consumable, technical content. Collaborate as a member of cross-functional project teams, specifically working with software/hardware development teams, evaluation/test, training, and customer support. Partner with UX/UI Designers to define interaction narrative and appropriate on-screen content based on Waters content guidelines. Communicate and share project and technical information willingly across project teams and within the Waters technical writing community. Establish and maintain good working relationships with all Waters employees.

Qualifications

Bachelor’s Degree (or equivalent experience) in technical writing or a science, engineering, or software related discipline is preferred. 5+ years’ experience with technical/scientific writing for biotechnology, medical device, or instrument hardware technology highly preferred. Experience with publishing technologies (ex: FrameMaker, MadCap Flare, X-Metal, RWS CMS, HTML, Figma, XML). Experience with DITA and topic-based writing. Experience with SAP and Atlassian business tools (Jira, Confluence). Demonstrated ability to learn new technologies and interest in the biotechnology/life sciences industry. Experience applying CX/UX principles to deeply understand target audience and create outstanding technical content is highly desirable. Excellent collaboration and interpersonal skills. Ability to produce a portfolio of writing samples for an interview.
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