Salesforce Administrator
2 weeks ago
Key job responsibilities
•Own some technical aspects of the Retail Salesforce instance such as integrations with internal tools, data quality, platform hygiene, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products.
•Manage configuration of new and existing Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
•Partner with other system product owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value.
•Pro-actively identify opportunities to leverage Salesforce in innovative ways to improve existing business processes, increase productivity, and support an organization scaling at a rapid pace.
•Collaborate with product owners, business stakeholders, and SMEs to support major project roll-outs, including training and troubleshooting for end-users.
•Manage Salesforce support requests and any escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
- 3+ years of technical product or program management experience- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 3+ years of working directly with engineering teams experience-
Seattle, United States Amazon.com, Inc. Full timeBASIC QUALIFICATIONS - Salesforce Admin Certification (ADM 101) - 3 years of Salesforce administrator experience in a large salesforce implementation - 2 years of operational support - Experience working in Agile Methodology - Should have understandi Salesforce Administrator, Salesforce, Selling, Customer Experience, Sales, Administrator, Technology
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