Business Operations Lead, Automotive

3 weeks ago


Seattle, United States Amazon Web Services, Inc. Full time
Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS Global Sales organization, the Business Operations team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

Description:
The Business Operations function within Global Sales Operations (GSO) is responsible for defining and leading the operating cadence for the Field Sales organization. This role works closely across the US Automotive & Manufacturing leadership team to build and run mechanisms that allow us to manage the business. We are seeking a Business Operations Lead who will own operating cadences (e.g. Top Deals, Monthly Business Reviews, Operational Planning etc.), build new mechanisms, interlock across NAMER operations and with cross functional teams such as: Finance, Marketing, Partner, and Specialist Sales, and coordinate contributions to NAMER and Global mechanisms (e.g. Weekly Business Reviews, Monthly Metric Reviews).

The ideal candidate will have a deep sales operations background and fluency with how large, global, high-tech sales organizations operate go-to-market activities. They will have led sales transformation efforts focused on scaling operations for productivity and business insights delivery. They will be passionate about the field organization and developing innovative solutions that empower decision-making and return time for customer-facing, value-added selling activities. This individual must be able to operate successfully in a lean, fast-paced organization, building and managing sales operations mechanisms that can scale with the growth of the business.

Responsibilities include:
- Manage sales operations cadences and programs across WW Commercial leaders and stakeholders.
- Drive standardization of program delivery practices, businesses processes, and reporting.
- Work directly within global sales data to orchestrate metrics, key performance indicators and decision criteria.
- Utilize tools including, Excel, Asana and Tableau to create dashboards and insights from data.
- Collaborate effectively with internal stakeholders to create and operationalize sales operations mechanisms and best practices.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company



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