CO Clinical Scheduling Coordinator

2 weeks ago


Baltimore, United States Johns Hopkins University Full time

Job Req ID:

112748

CO Clinical Scheduling Coordinator

We are seeking a who will be responsible for all aspects of surgical and procedural coordinating. This position schedules patients into the most convenient time slots while considering factors such as the actual procedure, need for combined surgeons, OR time, availability of operating room personnel and equipment.

Specific Duties & Responsibilities

Works with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents and waivers, history and physical, orders. Verifies insurance information for each surgery and procedure scheduled. Creates HAR (Hospital Account Record) for every procedure scheduled in an ASC and hospital setting. Reviews with patients all surgery instructions and necessary forms for completion. Obtains needed signatures and scans documents into Epic. Reviews with patients all insurance requirements before surgery and works with the patient and Wilmer billing office to ensure all proper financial arrangements have been made before surgery. For international patients, works with the International Office to ensure financial clearance and scheduling. Discusses general and pre-operative information with patients, family members, insurance companies and JHMI staff. Mails surgical correspondence to patients. Educates patients on what to expect before, during, and after surgery. Ensures that all patient questions have been answered by the appropriate staff. Coordinates details for surgery and procedures, including scheduling COVID tests, pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care. Schedules surgery and procedures in EPIC. Confirms and collects appropriate fees for specialty and self-pay services. Coordinates surgery scheduling with other departments and/or medical office/administrative staff as necessary (i.e. combination cases). Inputs ICD and CPT coding from surgeons posting sheets for surgical and procedural authorization. Works with financial clearance and production unit staff to assist patients in financial need. Works with social worker to assist patients with resource challenges. Checks over schedules two weeks in advance for errors. Attends Surgical Scheduling meetings. Identifies open surgery time for providers who need or request additional OR time. Assists in locating missing paperwork for surgeries. Assists in creating surgical scheduling protocol.

Minimum Qualifications
High School Diploma or GED.

Preferred Qualifications
Previous experience with surgical scheduling. Knowledge of medical terminology. Experience within the Johns Hopkins patient-oriented community. Excellent customer service.

Total Rewards
The referenced salary range is based on Johns Hopkins Universitys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: 

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidates conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .


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