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Parking Guest Attendant

2 months ago

Chicago, United States The Parking Spot Full time
Job DescriptionJob Description

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot.

Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process. If you share our values for team, people, and service, we encourage you to apply with us

Pay Rate: $15.80/hour with regular bonus opportunities 

Weekly Schedule:  

  • Part Time
  • Various shifts available

What We Offer:

  • Immediate job offer after successful interview and background check
  • Great tips and regular bonus opportunities for those who are eligible
  • Consistent schedules
  • For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
  • Paid Time Off, Vacation Pay, and Paid Holidays
  • Training and professional development opportunities

Key Responsibilities of Parking Guest Attendants:

  • Welcome and greet each guest in a friendly and professional manner
  • Provide quick and pleasant assistance supporting guests at exit and entry lanes
  • Answer telephones and assist customers using mobile devices while using our services
  • Partner with all team members to provide the best guest experience
  • Keep all PGA work areas neat and clean
  • Assist and educate guests on TPS Spot Club Program and inquiries
  • Fill water cooler
  • Perform additional duties as reasonably requested by Management

Knowledge, Skills and Experience of Parking Guest Attendants:

  • High school education or equivalent
  • Previous customer service experience preferred
  • Ability to verbally communicate clearly in the English language
  • Ability to operate Apple technology products including iPhone, iPad tablets
  • Comfortable using kiosk system and adapt to IT upgrades and changes
  • Ability to work in inclement weather and stand for most of the shift

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At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.