Guest Attendant

4 months ago

Chicago, United States Alamo Drafthouse Cinema Full time

Compensation Range:

$11.02 - $11.02

Plus Tips

Our Guest Attendants will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue, including check-in, finding their theater, answering questions at the Concierge desk, confirming/taking orders in the theater, delivering food and beverage and processing payments. They have a laser focus on creating a world-class hospitality experience while staying focused on safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment. They know that it’s okay to be off task if they’re on the Mission; To Ensure Every Guest Has An Awesome Experience And Is Excited To Return.

They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for.

WHAT WE OFFER

  • A fun workplace where you can be yourself and do awesome work
  • Free movies & food
  • Paid time off
  • Competitive pay
  • Flexible scheduling
  • Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:


To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
 

CORE ROLE RESPONSIBILITIES:

  • Maintains kindness and understanding

  • Organizes and leads the theater cleaning, ensuring that each occupied seat is marked cleaned and sanitized before the next film

  • Ensure order cards, safety, and guest needs are being taken care of in multiple theaters

  • Launches and manages the guests’ orders from POS entry to delivery

  • Performs assigned opening and closing duties on specified shifts

  • Maintains assistive listening and close-captioned devices

  • Maintains a positive and team-driven atmosphere

  • Troubleshoots guest issues with the support of the management team

  • Owns the lobby and seating experience - maintains socially distant lines when needed, announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate

  • Maintains a working knowledge of our core and limited-time-only “LTO” menu offerings

  • Maintains a working knowledge of the films and events playing in our theaters

  • Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas

  • Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures

  • Responsible for all guest-facing interactions and the overall guest experience in the theater

  • Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines 

QUALIFICATIONS:

  • 2+ years experience in high volume restaurant/theater environment a plus

  • Proven ability to work collaboratively in a fast-paced work environment

  • Schedule flexibility - early mornings, late nights, weekends, holidays

  • Active alcohol certification with the applicable state agency

  • Active food handlers certification with the applicable state agency

  • Being a cinephile is a plus

PHYSICAL REQUIREMENTS:

  • Must be able to execute light lifting and transport items medium distances, up to 50 lbs

  • Must be able to stand in one place for extended periods

  • Able to walk up and down stairs many times over a course of hours

  • Positions oneself to duck out of view of the guests in the theaters

  • Operates POS entry using touchscreen devices

  • Ability to move with caution and operate in a busy/sometimes loud environment

OUR CORE VALUES:


DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
 
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
 
BOLDLY GO
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
 
GIVE A SHT
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.

Company: Alamo Drafthouse Cinema

  • Guest Room Attendant

    3 weeks ago

    Chicago, Illinois, United States Omni Hotels Full time

    At Omni Hotels, we take pride in providing exceptional service to our guests. As a Guest Room Attendant, you will play a key role in ensuring that our rooms are clean and comfortable for our guests. This position requires attention to detail and the ability to work independently. If you are a motivated and customer-focused individual, we encourage you to...

  • Guest Room Attendant

    4 weeks ago

    East Chicago, United States Ameristar Casino Hotel East Chicago Full time

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...

  • Guest Advocate

    1 month ago

    Chicago, United States Target Full time

    Target - 2112 W Peterson Ave [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Guest Advocate

    1 month ago

    Chicago, United States Target Full time

    Target - 6525 W Diversey Ave [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Guest Advocate

    2 months ago

    Chicago, United States Target Full time

    Target - 1101 W Jackson Blvd [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Sales Attendant

    3 months ago

    Chicago, United States Troon Golf, L.L.C. Full time

    Of the Golf Sales Attendant: Performs opening and closing procedures for the shop Responsible for accountability of all Member and Guest sales transactions Make tee time reservations Assist with rotating merchandise inventory and keeping displays cle Sales Attendant, Sales, Attendant, Retail

  • Laundry Attendant

    5 hours ago

    Chicago, United States Marriott Hotels Full time

    Marriott Hotels - JobID: 87450968A6CDFB643D0507F5E1F7FBDD [Laundry Attendant / Cleaner] As a Laundry Attendant at Marriott Hotels, you'll: Operate laundry equipment to clean and fold linens; Maintain cleanliness and organization of laundry room; Sort and pretreat stained linens; Monitor inventory levels and order supplies as needed; Assist with guest...

  • Laundry Attendant

    3 weeks ago

    Chicago, United States Marriott Hotels Full time

    Marriott Hotels - JobID: 87450968A6CDFB643D0507F5E1F7FBDD [Laundry Attendant / Cleaner] As a Laundry Attendant at Marriott Hotels, you'll: Operate laundry equipment to clean and fold linens; Maintain cleanliness and organization of laundry room; Sort and pretreat stained linens; Monitor inventory levels and order supplies as needed; Assist with guest...

  • On- Call Female Spa Attendant

    2 months ago

    Chicago, United States Four Seasons Full time

    Four Seasons - 120 East Delaware place [Service Attendant] As a Spa Attendant at Four Seasons, you'll: Assist guests with check-in and check-out procedures; Maintain cleanliness and organization of spa facilities; Provide exceptional customer service by anticipating and fulfilling guest needs; Assist therapists with preparing treatment rooms and ensuring...

  • Room Attendant

    5 months ago

    Chicago, United States Hotel Zachary at Gallagher Way Full time

    Property Description: Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the...

  • Dining Room Attendant

    2 weeks ago

    Chicago, United States Marriott Full time

    Marriott Hotels - JobID: 8EB577A4E20F37AFE49634A517A99437 [Wait Staff / Team Member] As a Dining Room Attendant at Marriott Hotels, you'll: Assist guests with seating arrangements; Maintain cleanliness and organization of dining room; Take food and drink orders accurately; Serve meals and beverages promptly and courteously; Ensure guest satisfaction by...

  • Hotel Housekeeping Attendant

    7 days ago

    Chicago, Illinois, United States Omni Hotels Full time

    Omni Hotels & Resorts - An Exceptional Place to WorkLocated in the heart of Chicago, our 4-star Omni Hotel is a popular destination for tourists and business travelers alike. As a Housekeeping Room Attendant, you will play a crucial role in ensuring that our guests have an exceptional stay with us.

  • Airport Lounge Attendant

    7 days ago

    Chicago, United States Hyde Park Hospitality Part time

    Job DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge Attendant - Part-Time WeekendsPay: $19.00 per hourSchedule: Part-Time Saturdays and SundaysLounge Attendant Job Summary The Lounge Attendant provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food...

  • Room Attendant

    7 months ago

    Chicago, United States Hilton Hotels & Resorts Full time

    . As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for Room Attendant, Hotel, Attendant, Hospitality

  • Beverage Cart Attendant

    1 month ago

    Chicago, Illinois, United States Bally's Corporation Full time

    About Bally's CorporationBally's Corporation is a leading entertainment company with a global presence in digital gaming and traditional casino venues. Our mission is to create thrilling gaming experiences for millions of players worldwide.Job Summary:As a Beverage Cart Attendant, you will be responsible for serving beer, wine, and canned mixed beverages to...

  • Room Attendant

    4 months ago

    Chicago, United States Sophy Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Housekeeping Attendant

    4 weeks ago

    Chicago, Illinois, United States Marriott International Inc Full time

    About the JobWe are seeking a Housekeeping Attendant to join our team at Marriott International Inc. As a key member of our housekeeping team, you will play a critical role in delivering exceptional guest experiences.Key ResponsibilitiesSome of the key responsibilities of this role include:Responding promptly to guest requests and delivering high-quality...

  • Housekeeping Room Attendant

    1 month ago

    Chicago, United States AccorHotel Full time

    WHAT YOU WILL BE DOING: You are at the heart of the hotel! As a Housekeeping Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them. You enjoy working in a team and accomplishing tasks that will make others feel cared for and it just...

  • Welcome Desk Attendant

    2 months ago

    Chicago, United States The Salvation Army Full time

    The Salvation Army - 945 West 69th St [Front Desk / Guest Service] As a Welcome Desk Attendant at The Salvation Army, you'll: Sell and verify memberships through the Point of Sale system; Answer questions about available programs, and check out equipment at either the Welcome Desk or the Control Desk; Receive and handle incoming telephone calls, visitors and...

  • Ambassador - Guest Experience Teammate

    4 weeks ago

    Chicago, United States wndr museum Full time

    About WNDR WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and...