Entry-Level Insurance Customer Service Representative

3 days ago

Anchorage, United States Primary Location Full time

The Ed Anderson Agency is a dynamic and supportive insurance agency with a rich history of customer appreciation and community engagement. With four offices and quarterly team meetings, we foster a collaborative environment where everyone supports each other. Our leadership is dedicated to providing guidance and mentorship, helping our team members grow both professionally and personally. We value work/life balance and believe in positive reinforcement to help our employees achieve their goals.


We are seeking an Insurance Customer Service Representative to join our team. This role offers a competitive base salary ranging from $19 to $25 per hour, along with bonus opportunities. As a key member of our team, you will play a crucial role in maintaining our high standards of customer service and contributing to the positive atmosphere of our agency.


If you are a dedicated and detail-oriented individual with a passion for providing excellent customer service, we invite you to join the Ed Anderson Agency. Be part of a supportive team that values growth, work/life balance, and positive reinforcement. Apply today to embark on a rewarding career with us


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Work-Life Balance

Weekends Off

Holidays Off

Professional Development

Advancement Opportunities

Performance Bonuses

Professional Work Environment

Team Building Activities

Equipment Provided

Paid Sick Leave

Supplemental Insurance

Personal Workspace

Monday - Friday (8:30am - 5:30pm) Work Schedule


Responsibilities
  • Provide comprehensive insurance education and guidance.
  • Maintain accurate and up-to-date client records.
  • Prepare and issue insurance documents promptly and accurately.
  • Ensure policy changes are processed accurately and in compliance with regulations.
  • Conducts timely follow-up communication with clients to address inquiries and concerns.
  • Identify opportunities to upsell additional products to existing clients.
  • Implement retention strategies to foster loyalty and satisfaction.

Requirement
  • Licensing Requirements: You will be required to obtain a Property and Casualty License (if not already licensed).
  • No previous insurance experience is required. Preferred candidate would have their insurance license and previous insurance experience.
  • Meticulous attention to detail in all tasks and responsibilities.
  • Capable of handling multiple tasks simultaneously.
  • Works effectively with colleagues to achieve team goals and objectives.
  • Proactive and motivated individual who takes initiative without constant supervision.
  • Clear and effective communication skills, both written and verbal.
  • Demonstrates professionalism and respect in all interactions within the office environment.

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