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Customer Service Representative

2 months ago

Anchorage, Alaska, United States JUSTIN GOODMAN Full time
Customer Service Representative Opportunity

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional customer experiences and helping our clients manage the risks of everyday life.

Responsibilities:
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options and answer customer inquiries regarding policy changes, transfers, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance products and promote the development of our business.
  • Collaborate with other team members to ensure seamless customer service and support.
Qualifications:
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and problem-solving skills to effectively address customer needs.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
Benefits:
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Health benefits and valuable career-building experience.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.