Workers Compensation Claims Consultant
3 months ago
JOB DESCRIPTION
: Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Reporting Relationship
Manager or above.
Skills, Knowledge and Abilities
Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Ability to deal with ambiguous situations and issues. Creativity in resolving unique and challenging business problems. Knowledge of Microsoft Office Suite and other business-related software. Ability to adapt to change and value diverse opinions and ideas. Ability to manage and prioritize multiple projects. Ability to evaluate claims based on a cost benefit analysis. Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports. Ability to implement strategies with a proactive long-term view of business goals and objectives.
Education and Experience
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