Sales Development Manager

4 weeks ago

Albany, United States C.A. Ferolie Full time
Job Type Full-time Description

We are growing We have an opportunity for you to join the C.A. Ferolie team. We are looking for an enthusiastic Sales Development Manager to work collaboratively on top-tier CPG brands with top grocery customers to deliver exceptional results. This is a fully remote position reporting to our upstate NY office.  Candidates should reside in the Greater Albany area in NY.

Who We Are

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results. 

Overview of the Role

As the Sales Development Manager, you will manage the business relationship with clients to achieve their assortment, merchandising, pricing, and promotion objectives, leading to increased market share, volume, and profitability. You will also be responsible for customer relationships, providing strategic recommendations and tactical execution of the client(s) objectives while supporting the customers’ category growth goals. 

Salary Range:  $70K + / negotiable based on experience.

What You Will Do

· Demonstrate knowledge of the client’s products, policies, and personnel while collaborating with the client to develop realistic objectives and strategies for building its business.

· Demonstrate industry, market, customer, and category knowledge by regularly monitoring and analyzing market trends, customer trends, promotional activity, consumer behaviors, demographic shifts, and “best practices”.

· Provide Fiduciary Management of Client/Customer Relationships in innovation, assortment, pricing, programming, shelving and claims management.

· Demonstrate accountability and responsibility for client and customer relationships, maintain appropriate records, manage and access company SharePoint Sites, share files on company platforms, and drive and manage client and customer portals as required for success. 

· Establishes professional and frequent lines of communication with clients, supervisors, direct reports, associates, and customers and elevates issues and opportunities in a timely manner.

· Participates in training and development programs to improve communication, organization, analytical, presentation, and negotiation skills. 

· Is a "team player"; honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres to the Code of Business Conduct.

Competencies You Should Bring to the Table 

· Relationship Building - Responds promptly to client and customer needs; Responds to requests for service and assistance; Meets commitments. Upholds organizational values; Gives appropriate recognition to others.

· Interpersonal Skills – An effective communicator; understands verbal and recognizes nonverbal communication; is flexible and positive; able to listen and resolve conflict, open to others' ideas and tries new things; Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

· Professionalism – Conducts oneself with responsibility, integrity, accountability, and excellence: Demonstrates grace under pressure; Treats others with respect and consideration regardless of their status or position.

· Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem-solving situations; Demonstrates emotional intelligence to achieve reasonable outcomes.

· Business Acumen - Understands business, revenue, and profit implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

· Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Mindful of allocation and utilization of organizational resources.

· Strategic Thinking - Analyzes market and competition; Through SWOT analysis, identifies external threats and opportunities; Adapts strategy to changing conditions.

· Project Management – Plans, organizes, and completes projects on time and budget; Proactively manages project team activities; Effectively communicates changes and progress in a timely manner.

· Teamwork - Accepts and provides feedback, looks for the good in every situation, seeks the valuable lesson in every setback, looks for the solution to every problem; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale by supporting individual and group commitments to achieve goals and objectives.

Requirements

· Associate or Bachelor’s degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and associates. Adapting to the various forms of communication: verbal, non-verbal, written, visual, mass, group, and individual.

· Must know basic arithmetic operations such as addition, subtraction, division, and multiplication to accurately calculate budgets, net sales, margins, promotional percentages, discounts, and commissions. Ability to calculate figures and apply concepts to sales velocity ratios, days of supply, pallet configurations, and sales forecasting. 

· Possess critical thinking skills such as analysis, evaluation, and synthesis, as well as abstract thinking, creative thinking, information processing, and problem-solving. Ability to prioritize workload and set goals.

· Have a working knowledge of Microsoft Office Suite, including but not limited to Outlook, Word, Excel, and PowerPoint. 

· Must have a valid driver's license and a clean DMV report.

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