Service Center Assistant Manager

2 months ago


Council Bluffs, United States Sapp Bros., Inc Full time

External Description

Assistant Service Manager Night Shift 3-11 PM

Sapp Bros., Inc., a dynamic chain of travel centers, is seeking an experienced Assistant Shop Manager to join our diesel truck management team. At Sapp Bros., Inc., we uphold a mission to treat every customer as "our guest," offering a pristine environment, top-notch products, and unwavering service excellence. Our dedicated management team ensures this commitment is met daily.

As an Assistant Shop Manager, you will leverage your leadership in overseeing a team of diesel truck technicians to consistently surpass customer expectations. If you're eager to advance your management career in a fast-paced diesel truck maintenance shop within a thriving organization, and you meet our criteria, we look forward to connecting with you

Key Responsibilities:

Joining our Diesel Truck Maintenance Management team to uphold and supervise our company's integrity, quality, and customer service standards. Overseeing a team of diesel truck technicians and maintaining a safe work environment for both customers and employees. This position is compensated with hourly pay plus commission.

Additional Responsibilities:

Operating daily functions to ensure timely and efficient customer service. Assigning jobs to technicians based on their capabilities and training to ensure the highest quality of work. Maintaining and striving to achieve daily, weekly, and monthly sales targets. Managing inventory to ensure optimal stock levels. Ensuring a consistently clean and professional environment. Performing technician duties and operating service trucks as needed. Adhering strictly to established safety protocols, including full compliance with Lock Out Tag Out procedures. Our Safety Mission Statement aims for zero accidents through a secure environment fostered by safety-conscious employees.

Requirements

Successful candidates for the Assistant Shop Manager role must embody a role model persona for their direct reports, adhering to expected guidelines. We seek individuals proficient in basic math and computer applications.

Requirements:

High school diploma or equivalent preferred. 1 year of prior experience in a supervisory or management role within diesel truck maintenance. Excellent verbal, written, and interpersonal communication skills. Valid Driver’s License with a clean driving record. Valid Medical Examiner’s Certificate. Physical presence at assigned work site required.

Joining Sapp Bros. means becoming part of a respected company with a longstanding commitment to quality, ethics, and exceptional customer service. You'll leverage your leadership, creativity, communication, and interpersonal skills in a stimulating and rewarding environment. We offer opportunities for career growth alongside competitive compensation.

Benefits Include:

Health Insurance Vision & Dental Insurance Life & Accident Insurance Short & Long Term Disability 401k with Company Match ASE Certifications covered by Sapp Bros. Employee Referral Program Paid Time Off Paid Holidays Uniform & Footwear Program Employee Assistance Program Gym Membership Reimbursement Tuition Reimbursement Discounts on Gasoline & Diesel Store & Restaurant Discounts Career Advancement - We prioritize internal promotion opportunities

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