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Front Desk Office Assistant

1 month ago

Santee, United States Michael Clinkenbeard-Farmers Insurance Agency Full time

Are you known for your warm smile and positive attitude? Do you excel at building strong relationships and creating a welcoming environment? If youre looking for a role where your friendly personality can make a difference, we want to hear from you


Join Michael Clinkenbeard-Farmers Insurance Agency, a reputable insurance agency located in SANTEE, California. We are seeking a detail-oriented and organized Front Desk Office Assistant to join our team. In this role, you will play a vital part in supporting our agents and ensuring the smooth operation of our office.


As our Front Desk Office Assistant, you will be instrumental in creating a positive experience for both our team and our clients.

Your role will involve:

Welcoming Presence: Greet clients, colleagues, and visitors with a warm and friendly demeanor, making everyone feel valued and appreciated.

Team Support: Collaborate closely with your team members, offering assistance and encouragement to ensure a smooth and efficient workflow. Help follow procedures and ensure we meet deadlines.

Customer Care: Address client inquiries and concerns with patience and a solutions-oriented approach.

Positive Atmosphere: Contribute to a positive and inclusive work environment through your cheerful and supportive attitude.


Benefits

Hourly Base Salary Based on Experience

Health Insurance

Vision Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities

As our Front Desk Office Assistant, you will engage in a range of responsibilities:

  • Managing the front desk and serve as a friendly point of contact for clients and colleagues, providing exceptional service and support.
  • Assist with opening and closing the office each day.
  • Be the first friendly voice on the phone each time while gathering correct information to pass onto a producer, process payments, send emails, pull and distribute reports, correspond with lenders for proof of insurance requests, as well as anything else that may come up to ensure smooth operations and effective team collaboration.
  • Foster strong relationships within the team by promoting open communication and mutual respect.
  • Handle any challenges or issues with a constructive and empathetic approach.

Requirement
  • High school diploma or equivalent
  • Previous experience in an administrative or office assistant role is preferred
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication abilities
  • Proficient in Microsoft Office Suite
  • Ability to take direction from multiple people
  • Reliable and able to be on time, everyday.