Lead Lift Operations

2 months ago

Beaver Creek, United States Vail Resorts Full time

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations team is no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Leads are courteous and efficient guest service champions with a proven leadership ability. 

Job Specifications:

Housing: May Be Available Expected Pay Range: $22.00 - $23.04 Shift & Schedule Availability: Full Time  Skill Level: Lead

Job Responsibilities:

Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts

Assist with hiring, support, and training of operators in daily operations and safety 

Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary 

Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests 

Works closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain. 

Promote clean and organized workstations.

Receive and assess guest questions, comments, and complaints providing timely resolutions 

Other duties as assigned

Job Requirements:

High School Diploma or GED Equivalent required 

1-2 years of previous lift or mountain operations experience required 

Must be able to communicate fluently in English 

Ability to work a flexible schedule including nights, holidays, and weekends 

The expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

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