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Maintenance Technician _ Rentyl Resorts

4 months ago

Key Largo, United States NDM Hospitality Full time

About Us - Rentyl Resorts

All over the world, Rentyl Resorts elevates vacations by blending the comforts of home with the top-notch services of a high-end resort. Each of our properties has the same ensured excellence, but an individual brand and story. With such unique properties in our collection, we provide experiences and accommodations for groups of all sizes. At a Rentyl Resort, you can truly stay your way. Within our collection, guests have conveniences like a private pool, kitchen, home theater room, and parking area but can still take advantage of amenities and services like daily housekeeping, onsite restaurants and bars, and 24-hour concierge service. Plus, Rentyl Resorts has incredible experiences that guests would not find at most resorts, like water parks, sports fields and facilities, wedding venues and in-home chef and spa services. Each Rentyl Resort has unique experiences and amenities - so be sure to check them all out and find your perfect fit vacation. Rentyl Resorts - Dream Bigger. Vacation Better.

"Maintenance Tech" is described as an individual that can perform all maintenance to all vacation units and implement procedures.

Tech is required to perform maintenance inspections of vacation units, and report information. Delivery, pickup, maintenance, and inventory of rental delivery equipment (CART). Follow prescribed route for general preventive maintenance on units with extensive knowledge of repair of residential structural components, cosmetic, electrical, plumbing, HVAC, security, pool, appliances, door/window, furniture, electronics, paint, and flooring. Follow prescribed route for guest impact maintenance. Follow up and completion of all maintenance related tasks are a must. Tech will have outstanding organization and communication.


Responsibilities:

Follow prescribed route and guidelines for comprehensive inspection of vacation unit.

Identification, reporting, and repair of faults in structural, cosmetic, mechanical, and trim out of vacation unit. Follow prescribed route to correct faults identified in rental homes. Patch DrywallPaintChange Light bulbsAdjust doors and cabinetsFurniture RepairTroubleshoot and Repair-TV/Internet/PhonePlumbing Troubleshooting/RepairElectrical Troubleshooting/RepairAppliance Troubleshooting/RepairPool Troubleshooting/RepairBlind and Curtain RepairHVAC Troubleshooting/Repair CART pickup, delivery, maintenance and inventory. Perform preventive maintenance on mechanical components in units. Update service work orders. Complete "special projects" for repair or modification of any items at units. Prioritize work flow based on status. Identification of when a vendor, including warranty, should be called for service. Differentiate internal, vendor, and warranty repairs Report to emergency, including "on call", for corrective action. Manage beHome24/7. Monitor status of open work orders and identify needs for completion. Monitoring of inventory levels. Must be a self-starter and have the ability to self-teach. Work cohesively within and with other departments. Report and document all daily activities to Property/ Maintenance Manager Must have the ability to multi task and effectively manage time Maintain a friendly demeanor to encounter guests staying within an Rentyl Resort Vacation Unit. Must have the ability to effectively communicate guest concerns regarding maintenance and housekeeping to the proper departments and follow up to ensure the issue was taken care of in a timely manner and that the guest expectations were fully met Must have the flexibility to be on-call at certain times.

General Requirements

Maintain a warm and friendly demeanor at all times Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests Must be able to multitask and prioritize departmental functions to meet deadlines Maintain regular attendance in compliance with Rentyl Resorts Standards, as required by scheduling, which will vary according to the needs of the company Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag Maximize efforts towards productivity, identify problem areas and assist in implementing solutions Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary Must be able to understand and apply complex information and data from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information Must be able to show initiative, including anticipating guest or operational needs

Education & Experience:


High School Diploma Must have 1 year of hospitality experience Must have experience in construction regarding residential property and/or commercial property Ability to work with hand and power tools Excellent customer service skills in person and via the phone is required Ability to be a self-starter and innovate new processes Ability to communicate, written and oral, in English, Bilingual preferred CPO license Trade certification is a plus

Physical requirements:

Flexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+ Ability to stand and work outdoors for long hours in both the heat and cold is required Must be able to lift up to 75lbs Ability to walk long distance is required