Back office support

3 weeks ago


Ashburn, United States 1203 FSG - Mynd Corp. Full time

Job Description:

Execute business process transactions, closely following established procedures and guidelines. ​Responds to internal & external P&C insurance customers by email to provide non-technical problem resolution. Responsible for receiving, sending, imaging, and responding to inbound & outbound physical mail from the Ashburn, VA office location. Produce print, stamp, sort, and mail physical documents. Use common office machinery including but not limited to postage machines, mail inserters, scanners, printers, mail-opener, etc. Collaborate with senior analysts, managers, and other staff. Support process improvement initiatives and data analysis. Participate in identifying and resolving process bottlenecks. Ensure compliance with quality and procedural standards. Contribute to the documentation and updating of process procedures. Work with the team to meet performance targets and quality standards. Actively engage in training and development opportunities.
 

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