Data Center Technician IV

1 month ago


Ashburn, Virginia, United States Equinix Full time

Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Center Technician IV

Job Summary:

Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.


Responsibilities

Queue Management / Reporting

· Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times.
· Supports cross-functional teams to collaborate on customer tickets.
· Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests.
· Actively provides input and makes recommendations to processes.
· Maintains detailed written records of all work activity.
· Updates local asset databases and other systems.

Installations

·Handles moderately difficult rack and stack customer equipment tickets.
· Able to read moderately difficult installation spreadsheet plans and supports implementing installations accordingly.
· Supports the installation of moderately difficult installs, which may include:
- overhead cable trays, cage mesh, cabinets, and cable management/support systems; circuits for fiber terminations; cable distribution trays, cabinets, and cable management/support systems; and performs tape changes and back-up necessities.
· Recognizes and raises capacity concerns for infrastructure expansions needs and cabling where needed.
· Performs quality checks on both cross-connects and on-site support tickets and recommends improvements.

Cross-Connect

· Supports moderately difficult datacenter cross-connect work, requiring substantial understanding of operating procedures for: installs, terminations, modifications, and testing.
· Installs and tests moderately difficult cross-connect circuits, which may include: switched, multiplexed, etc.

Testing / Troubleshooting

· Supports moderately difficult operating testing of layer 1, 2 and 3 cross-connect certification testing.
· Supports the troubleshooting of moderly difficult circuits (i.e., switched, multiplexed, etc.).
· Escalates more advanced circuits and supports as needed.
· Works with customers to troubleshoot issues and uses experience gained to recommend solutions.

Stakeholder Partnership

· Monitors stock levels and proactively addresses needs for materials with proper teams.
· Provides escalated work order support, and supports dispatch of alarms.
·May provide back-up support to security personnel, if needed.

Customer Management

· Supports customer satisfaction through timely and precise order execution.
· Delivers a high level of service and an excellent customer experience when interfacing with customers.
· Provides support with time expectations on new deployments and existing alterations.
· Supports customers on-site by through access control and escorting services.
· Point of Contact (POC) for supporting moderately difficult customer requests, exceptions or escalations.

Projects

· Supports and partners with team members on projects as directed.
· Coordinates vendors for various IBX related projects.
· Performs quality assurance on new customer installation or deployments.

Training

· Completes all assigned training in a timely manner..
· May provide guidance and support to more junior team members and new hires.

Typical Degree & Years of Experience

· Typically requires a high school diploma and 2-4 years of equivalent work experience.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $60,000 to $94,000 per year

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $55,000 to $86,000 per year

• Colorado, Nevada, Rhode Island: $50,000 to $78,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook



  • Ashburn, Virginia, United States Performix Business Services LLC Full time

    Job Location: Ashburn VA, 100% onsiteJob Title: BMS Data center TechnicianPossible temp to hireWorking with customers to provide service and repair solutions.Completing scheduled preventative maintenance and QC.Documentation of recommended repairs, completion of repairs.On call rotation.Commissioning and construction PTP fill in as needed.


  • Ashburn, Virginia, United States Pkaza - Critical Facilities Recruiting Full time

    This opportunity is working directly with a leading mission-critical data center developer / wholesaler / colo provider.We are looking for an experienced Data Center Facilities Operations Manager to support a major critical data center colocation facility.They will work with the Chief Engineer in maintaining relationships with various customers.The...


  • Ashburn, Virginia, United States Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Ashburn, Virginia, United States Cubic Corporation Full time

    Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is...


  • Ashburn, Virginia, United States QData Full time

    Supporting deployment of on-site Data Center physical infrastructure including physically assisting in racking / stacking infrastructure assets perform structured cable installations and testing using standard datacenter processes. Supporting parts/component replacement and physical hardware troubleshooting including power cycling devices in case of events...

  • Lead, Sales Engineer

    2 weeks ago


    Ashburn, Virginia, United States Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Ashburn, Virginia, United States Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Ashburn, Virginia, United States Van Metre Companies Full time

    At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Design Centre Experience Associate position availableAs a Design Centre Experience Associate at Van Metre Homes, your primary...


  • Ashburn, United States Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...


  • Ashburn, United States Solugenix Corporation Full time

    Data Center Technician - $25/hr - $26/hr Ashburn, VA (Onsite) Contract to possible hire Job ID 2024-9757 Solugenix is assisting a client in their search for a Data Center Technician. This is a Contract to possible hire opportunity based in Ashburn, VA (Onsite). Looking for a team of two professionals to set up a brand-new data center. The team needs to be...


  • Ashburn, United States Solugenix Full time

    Data Center Technician - $25/hr - $26/hrAshburn, VA (Onsite) Contract to possible hireJob ID 2024-9757Solugenix is assisting a client in their search for a Data Center Technician. This is a Contract to possible hire opportunity based in Ashburn, VA (Onsite).Looking for a team of two professionals to set up a brand-new data center. The team needs to be...


  • Ashburn, United States Solugenix Full time

    Data Center Technician - $25/hr - $26/hrAshburn, VA (Onsite) Contract to possible hireJob ID 2024-9757Solugenix is assisting a client in their search for a Data Center Technician. This is a Contract to possible hire opportunity based in Ashburn, VA (Onsite).Looking for a team of two professionals to set up a brand-new data center. The team needs to be...


  • Ashburn, United States VortalSoft Usa Full time

    **Role - Data Center technician (Customer Engineer)** **Location -Ashburn, VA** We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and...


  • Ashburn, United States Zillion Technologies Inc Full time

    ***THIS ROLE IS OPEN FOR SPONSORED CANDIDATES*** ***CANDIDATES WITHIN 25 MILES FROM MCLEAN, VA ARE ENCOURAGED TO APPLY*** ***THIS ROLE REQUIRES THE DEVELOPER TO BE ONSITE (HYBRID), 3 DAYS A WEEK*** ***THIS ROLE IS FOR A DIRECT CLIENT*** Data Center Technician Duration: 6 months. Opportunity for extension. Location: Onsite (Hybrid) in McLean, VA on...


  • Ashburn, United States Randstad Digital Americas Full time

    Randstad is responsible for the entire day to day management of state of the art data center operations throughout the United States for a multinational banking and financial services holding company. It is the largest of its kind in the United States with total worldwide assets in excess of US$2 trillion.World-class data center seeking experienced Data...


  • Ashburn, United States Randstad Digital Americas Full time

    Randstad is responsible for the entire day to day management of state of the art data center operations throughout the United States for a multinational banking and financial services holding company. It is the largest of its kind in the United States with total worldwide assets in excess of US$2 trillion.World-class data center seeking experienced Data...


  • Ashburn, United States Vortalsoft Full time

    We are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose servers in a critical...


  • Ashburn, United States Stefanini Full time

    Stefanini Group is hiring!Stefanini is looking for Data Center Technician in Ashburn, VA (100% Onsite Work).For quick Apply, please reach out to Ravi Singh call: / email: to W2 Candidates only! The Candidate must reside within 30-45 minutes radius of the Colo site.The Candidate will report and take work direction directly from the Hardware Support Product...


  • Ashburn, United States Resource Logistics Full time

    Title : Data Center Technician hands & Feet Physical Layer Location : Ashburn, VA 20147 Job Duties and Responsibilities: - Cabling & Termination: - The Fiber Technician must have basic copper termination skills The Fiber Technician will mount and install racks, patch panels, fiber optic and hardware. Install grounding for racks, equipment and...


  • Ashburn, United States Solugenix Full time

    Job DescriptionJob DescriptionData Center Technician - $25/hr. - $26/hr.Ashburn, VA (Onsite) Contract to possible hire.Job ID 2024-9757Solugenix is assisting a client in their search for a Data Center Technician. This is a Contract to possible hire opportunity based in Ashburn, VA (Onsite).Looking for a team of two professionals to set up a brand-new data...


  • Ashburn, United States vortal soft Full time

    Role - Customer Engineer Client - Maintech Corp We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot,...


  • Ashburn, United States Tekcogno Full time

    **Role: Jr. Data Center Technician with Networking experience MUST** **This person will be local support for Ashburn, VA COLO.** **Must-have experience with the following**: - Maintenance of data center equipment - Running cables: Copper & Fiber - Equipment Racking of network gear, servers and power distribution unit - Remote support - Monitoring...

  • Data Center Auditor

    1 week ago


    Ashburn, United States Resource Logistics Full time

    Job Description : We are seeking a meticulous and detail-oriented individual to join our team as a Data Center Auditor. In this role, you will be responsible for conducting thorough audits of customer data center suites to ensure compliance within ITAM goals and processes. Key Responsibilities: 1. Conduct Audits: Perform regular audits of data center suites...


  • Ashburn, United States KC Installation, LLC Full time

    Job DescriptionJob DescriptionLow Voltage Estimator will be responsible for day-to-day tasks associated with estimating low voltage systems, including conducting site surveys, analyzing blueprints and specifications, and preparing cost estimates for Data Center projects.Description:Company DescriptionKCI, LLC has been creating successful partnerships and...

  • IV Nurse

    1 month ago


    Ashburn, United States iCRYO - One Loudoun Full time

    Job DescriptionJob DescriptionCompetitive pay with generous monthly commissions and bonuses!iCRYO One Loudoun is a new Health and Wellness Center that specializes in Whole Body Cryotherapy, Red Light Therapy, Infrared Sauna, Body Sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by...

  • IV Nurse

    3 weeks ago


    Ashburn, United States iCRYO - One Loudoun Full time

    Job DescriptionJob DescriptionCompetitive pay with generous monthly commissions and bonuses!iCRYO One Loudoun is a new Health and Wellness Center that specializes in Whole Body Cryotherapy, Red Light Therapy, Infrared Sauna, Body Sculpting, IV therapy and other related services. Our mission is to elevate the lifestyle of our team members and guests by...


  • Ashburn, United States Cypress HCM Full time

    Senior Data Center Technician Overview As a Senior Data Center Technician, you will act as a point of escalation for L1 associate data center engineers and L2 data center engineers. This position will work directly with our contracted L2 engineers who are responsible for all hardware break fix activities, to ensure SLAs and KPIs are met. You will be...

  • Datacenter Technician

    4 weeks ago


    Ashburn, United States Cypress HCM Full time

    Senior Data Center Technician OverviewAs a Senior Data Center Technician, you will act as a point of escalation for L1 associate data center engineers and L2 data center engineers. This position will work directly with our contracted L2 engineers who are responsible for all hardware break fix activities, to ensure SLA’s and KPI’s are met. You will be...