Appointment Coordinator

3 months ago


Wausau, United States Marshfield Clinic Health System (MCHS) Full time

Description

:

JOB SUMMARY

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System's customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

JOB QUALIFICATIONS

EDUCATION

Minimum Required: High school diploma or equivalent.

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical program, such as Health Unit Coordinator, Medical Office Specialist, or Medical Secretary.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS/LICENSES  

Minimum Required: None

Preferred/Optional: None



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