Bilingual/Inside Sales Customer Service Representative

3 weeks ago


Dallas, United States FASTSIGNS #13002 Full time
Benefits:
  • 401(k)
  • Paid time off
  • Training & development

BENEFITS
  • Earn commissions on closed sales
  • Regular full-time schedule with weekends off
  • Paid Time Off
  • Yearly Raises
  • Holidays off (paid)
  • Casual and creative work environment
This is a full time position with a regular schedule and weekends off Hours are Monday through Friday 8 AM to 5 PM with opportunities for overtime. Includes commissions, paid training, paid time off, paid holidays, and yearly raises.

REQUIREMENTS
  • Previous experience in customer service or sales
  • Basic computer skills including experience with a point-of-sale system, data entry, communicating through email 
  • The ability to use a calculator and ruler
  • Bilingual, Spanish-speaking skills preferred
RESPONSIBILITIES
  • Serve as first point of contact for walk-in, email, and telephone customers.
  • Respond to customer questions, provide product recommendations and estimates, and assist customers with their order process.
  • Process customer orders and payment for sign orders.
  • Contact customers when their order is ready and ensure that they are satisfied after the job has been completed.
  • Send out marketing mailings and make phone calls to acquire new customers.
  • Assist store owner with paperwork and invoicing.
Become involved in the exciting sign and graphics industry by joining the FASTSIGNS West Dallas team as a Customer Service Representative

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.



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