Bakery Team Member
1 month ago
We offer a fast-paced and fun Team Culture, Competitive Pay, Performance Bonuses,
Employee Discounts, and More
Applicants may be hired as Bakers, Utility/Dishwasher/Bake Assist, Cake Frosters,
Joy Creators/Guest Services Representatives, or a combination of. We are currently seeking team members for YEAR-ROUND employment. This is NOT a seasonal position.
Team Members for this position MUST be 18 years of age or older.
Core Values and Competencies: · Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. · Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses. Operates with a strong sense of urgency and adheres to NbC brand standards. · Genuine Connections Projects warmth, enthusiasm and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Cake Froster Description:
The Cake Froster makes cake frosting and frosts all cakes according to established standards and time guidelines, including cakes available for walk-in guests and pre-ordered cakes. Cake Frosters keep the frosting station clean, sanitized, and running efficiently.Responsibilities may include but are not limited to: Makes cake frosting Frosts all cakes Fold cake boxes Keep frosting area clean and sanitized Assist guests placing phone orders Assist other departments as necessary Cake Frostersput the sugar on top and make every moment extra sweet. You’ll put the finishing touches on the cake for our guests. It’s what makes working here so sweet Joy Creator/Guest Services Representative Description:
The Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creator's assist the Crafting department, perform light cleaning, and some clerical duties.
Responsibilities may include but are not limited to:
Introduce walk-in guests to our bakery and our products with a guest tour Assist guests with walk-in orders while using creative celebration solutions Suggest cake decorations, balloon sales, retail items, candles and cards Assist guests placing phone orders Operate & balance point of sale (POS) with accuracy and efficiency Assist guests with punch cards, information on eClub, and guest surveys Keep cake display case stocked with Bundtlets, 8”, and 10” cakes Maintain a strong knowledge of NbC's products, prices, and promotions Keep retail area clean, swept, and neatly merchandised Perform duties assigned by Crafting department such as making design pieces Assist other departments as necessary Joy Creators bring the sunshine indoors They interact firsthand with our guests and help them find the perfect cake for every occasion. They create an environment of generosity and happiness and make everyone feel welcome. And, by handcrafting the cake decorations, you get to be a part of the joy that our guests experience whenever they enjoy our Decorated Cakes. Baker Description:
The Baker bakes all sizes and flavors of cakes according to set standards and time guidelines. The Baker is responsible for maintaining required par levels and bakes accordingly. He or she is responsible for keeping the baking station clean, sanitized, and running efficiently.
Responsibilities may include but are not limited to: Bakes cakes in all sizes and flavors by diligently following established recipes Removes cakes from pans and packages properly Puts baked cakes away and rotates cakes according to established brand standards
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