Assistant Manager
3 weeks ago
THE OPPORTUNITY
The Assistant Parts Manager will be responsible for assisting the Parts Manager in the day-to-day operation of the Branch’s Parts Department in compliance with the company’s established policies and procedures. Other responsibilities include effectively managing and directing all aspects of the Parts Department’s operations in a manner that ensures maximum benefit to the dealership; and coordinating activities with other dealership departments to best serve the customer. Further responsibilities include planning, directing and controlling all activities within the Parts Department to ensure that overall profitability and growth objectives are met or exceeded. The Assistant Parts Manager will also be responsible for the Parts Department’s overall performance and profitability, and continually maintaining the highest level of customer service and professionalism in serving our customers’ needs.
YOUR RESPONSIBILITIES
Manage day to day operations of the Parts department and develop sales and gross profits for the departmentEstablish realistic sales objectivesEncourage aggressive marketing by all parts department employeesEffective merchandising and advertising methods within budget allocation, including taking advantage of all manufacturers' inventory co-op advertisingEnsure customer satisfaction by maintaining an efficient and effective level of service and handling customer complaints immediately and according to the dealership's guidelinesWork with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobsAnalyze sales, expenses and inventory monthly to maintain profit goalsControlling costs by:
Preparing and administering an annual operating budget for the parts departmentControlling the inventory investment according to turn rate and level of obsolescence, consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.Continually striving to improve existing practicesCreation of checks and balances in all areas of the department including purchasing, shipping, receiving and safetyAnalyzing departmental operations and storage layout and revising as needed for maximum effectiveness.Ensuring the safety of all employees by:
Enforcing safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and ensuring that WHMIS and TDG training is provided.Becoming familiar with and complying with the company’s Health & Safety Manual.Supervisory Responsibilities:
Hiring, training, motivating, counseling and monitoring the performance of all parts department staffWHAT WE LOOK FOR
High school diploma or general education degree (GED) essentialQualification as a Journeyperson preferredPost-secondary diploma in a related field preferredThree years related experience and/or training including supervisory experienceAbility to read, analyze and interpret financial reportsValid Class 5 Driver’s LicenseForklift CertificationStrong leadership skillsExcellent customer relations skillsUS BENEFITS PACKAGE
Our employees receive a generous benefits package including:
Extended Medical (including Vision)DentalPrescription benefits401k with employer matching programLong Term and Short-Term DisabilityLife Insurance and Accidental Death and Dismemberment InsurancePaid Time OffOn-going training opportunities-
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